As an Systems Operations Engineer, you will:
- Operate and support scheduled system jobs and data integration processes
- Monitor batch jobs, interfaces, and data pipelines to ensure reliable daily operations
- Set up proactive monitoring, alerts, and health checks to detect and prevent issues
- Investigate job failures, data conversion errors, and system inconsistencies
- Perform incident analysis, escalation, and recovery in collaboration with internal teams
- Contribute to ensuring high availability and operational continuity
- Document operational processes, runbooks, and monitoring standards
- Support continuous improvements in monitoring, automation, and system reliability
- Experience with job schedulers and automation tools (e.g. VisualCron, Control-M, cron)
- Strong SQL skills and experience working with relational databases
- Familiarity with file-based integrations (FTP/SFTP, CSV/XML/JSON processing)
- Experience with log analysis, monitoring, and alerting tools
- Solid understanding of production operations, incident handling, and root cause analysis
- Strong problem-solving skills and attention to detail
- Strong communication skills and fluency in English
- EU residency and B2B work eligibility
Skills Required
- Experience with job schedulers and automation tools
- Strong SQL skills and experience working with relational databases
- Familiarity with file-based integrations (FTP/SFTP, CSV/XML/JSON processing)
- Knowledge of log analysis, monitoring, and alerting tools
- Solid understanding of production operations, incident handling, and root cause analysis
What We Do
Softup Technologies is an software development company based in Munich, Germany and in Tirana, Albania. The firm provides software development services for startups as well as SMEs that are looking to build or scale their teams. In less than two years, we have proudly served more than 15 clients, with their innovative projects in different industries. We stand for the highest quality and dedication, without breaking your bank. Within the next decade we will focus on the following: 1. Provide services with the most advanced technology and stack 2. Offer value added services to cover our client needs 3. Create some of the most innovative products 4. Build teams of startups and SMEs. Softup covers software development services known as "Full-Stack", which means: Front-End development: the presentation layer of an application. Back-End development: where the data is saved and where the algorithms guiding the data are managed. Value Added Services: UX/UI, design, QA, Infrastructure setup etc.
