External Sales Engineer

Sorry, this job was removed at 10:18 p.m. (UTC) on Saturday, Oct 24, 2026
Be an Early Applicant
Johannesburg, Gauteng, ZAF
In-Office
Mid level
Industrial
The Role
Sells pumps, spares, and related services to existing and prospective customers, contractors, end users, and municipalities. Responsibilities include identifying components, finding faults onsite, preparing SAP quotations, processing and tracking orders, coordinating with factory and production teams, managing customer updates, maintaining project records, following up on leads, handling claims, and expanding market share while ensuring customer satisfaction.
Summary Generated by Built In

EDUCATION :        Grade 12 (or equivalent)

                                       National Diploma (N6/T3) or Degree in Mechanical Engineering

 REQUIREMENTS: Minimum National Diploma in Mechanical or Process Engineering (N6/T3)

3–5 years’ experience in a professional sales role within a service environment (mandatory)

Strong component identification skills

Computer literacy, including proficiency in Microsoft Office 365, SAP, and Webshop

Foundational knowledge of sales and marketing principles

Demonstrated commitment to delivering excellent customer service

  • Call on existing KSB customers while making every effort to expand the customer base and markets.
  • Stay up to date on market trends, competition, new projects and tenders.
  • Call on contractors, end users and municipalities.
  • Follow up weekly on leads.
  • Perform onsite fault finding and problem solving on pumps and systems.
  • Compile SAP quotations for pumps and spares and process orders on SAP.
  • Follow through on orders from loading on the system to the payment stage.
  • Liaise with the factory and production division when orders are in the system.
  • Liaise with customers regarding order status and delivery dates.
  • Load and update projects on C4C weekly, including customer contacts and company files.
  • Maintain protocol in handling claims and assist fellow branch staff.
  • Meet deadlines and ensure customer satisfaction.
  • Increase SupremeServ market share and seek new opportunities for growth.
  • Comply with and enforce all KSB Pumps & Valves (Pty) Ltd policies and procedures
  • In addition to these functions, the incumbent is required to carry out such other duties as may be reasonably required.

Skills Required

  • Grade 12 or equivalent
  • National Diploma in Mechanical or Process Engineering (N6/T3) or a degree in Mechanical Engineering
  • 3-5 years of professional sales experience in a service environment
  • Strong component identification skills
  • Computer literacy
  • Proficiency in Microsoft Office 365, SAP, and Webshop
  • Foundational knowledge of sales and marketing principles
  • Demonstrated commitment to excellent customer service

KSB Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KSB Company and has not been reviewed or approved by KSB Company.

  • Fair & Transparent Compensation — Pay is considered fair or good in multiple contexts, especially where metal‑industry collective agreements apply. Consistent, on‑time wages and structured tariff pay bolster perceptions of fairness in covered roles.
  • Leave & Time Off Breadth — Paid time off is abundant in the United States, with holiday entitlements highlighted as a strong point. This breadth of time off stands out within the overall package.
  • Retirement Support — Company pension options and profit sharing are available in Germany, alongside defined benefit and defined contribution arrangements at group level. These programs indicate structured retirement support where they apply.

KSB Company Insights

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The Company
HQ: Frankenthal
7,233 Employees
Year Founded: 1871

What We Do

ABOUT KSB KSB is one of the world’s leading suppliers of pumps, valves and related systems. KSB combines innovative technology and excellent service to provide intelligent solutions. This approach means that KSB employees are close to customers on all continents, providing them with pumps, valves and systems for almost all applications involving the transportation of liquids. A comprehensive range of services rounds off this customer-focused portfolio. KSB has been growing continuously since it was founded in 1871. Today the Group has a presence on all continents with its own sales and marketing companies, manufacturing facilities and service operations. More than 15,600 employees generate annual consolidated sales revenue of two billion euros. KSB WORLDWIDE With production plants, sales offices and agents in more than 100 countries, KSB is close to its customers throughout the world. Direct contact with local KSB specialists makes it easier for companies to implement their projects quickly, flexibly and at a high level of quality. KSB IN THE MEDIA www.facebook.com/KSB.Company www.twitter.com/KSBcompany www.youtube.com/user/ksbcompany https://www.instagram.com/ksbcompany/ FROM A SINGLE SOURCE: PUMPS AND VALVES, SERVICES AND SYSTEMS: • Pumps and valves for industrial applications • Comprehensive KSB services and original spare parts • Pumps, valves and systems for building services • Automation and drive solutions • Pumps, valves and systems for renewable energy applications • Slurry pumps for mining, suction dredgers and the oil sand industry • Pumps, valves and systems for water applications • Pumps, valves and systems for waste water applications • Pumps, valves and systems for energy applications

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