We've won Gallup Exceptional Workplace Award!
Are you a recent Graduate in Information Technology, Computer Science, Engineering or other STEM related field? Are you looking for a career in network engineering or solution architect?
Then kickstart your career with us at Macquarie Telecom.
About the role
This is a 2-year Graduate Program in the heart of our business, the Hub. It is like no other! Here you will earn industry recognised certifications and have dedicated mentorship and a personalised career path. It is a program dedicated to your growth. And the best bit - you will receive 6 monthly pay increases!
Through working in the Hub, you will be joining an energised like-minded team who are enthusiastically human, and technically literate. You will work with brands and customers who love and support us, as much as we do them!
All about you
- You aspire to be a world-class networking engineer or solutions architect
- You’re an awesome communicator and storyteller
- You have experience in delivering outstanding customer service
- You’re passionate about technology and want to know how it works
- You have a drive to collaborate and be creative to solve complex problems
- You enjoy having fun at work and celebrating successes with an amazing team
The benefits
- Opportunities to make a real difference to our customers, our business, and our industry.
- Fully-funded industry recognised certifications, with 6 monthly pay increases
- Hands-on experience with the latest tech to supercharge your career
- A team who come together everyday to solve problems, learn and grow, have fun and celebrate our successes
- Personalised career plan, with regular check-ins and coaching
- Fortnightly, monthly and bi-annual reward and recognition programs to celebrate your achievements and progress
A typical day
- Service inbound calls and delight customers across all areas of our business
- Learn, hands-on, our tech and services.
- Technically troubleshoot, diagnose, and resolve faults.
- Collaborate with all levels of technical teams to solve problems as quickly as possible.
- Catch up with your manager to review your performance and development plan.
- Have fun and celebrate with your teammates.
If this role excites you, please apply.
Top Skills
What We Do
Macquarie Technology Group (ASX:MAQ) is Australia’s data centre, cloud, cyber security and telecom company for mid-large business and government customers.
It’s our obsession with customer service that makes us so different. Today we have the best NPS (Net Promoter Score) in Australia
