Exposure Control Analyst

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
 

 

World Fuel Services Corporation is a global leader in the downstream marketing and financing of aviation, marine and land fuel products, and related services. With revenues more than $30 Billion, a global footprint of 48 office locations serving over 200 countries and territories, and over 4700 employees based in 25 countries, World Fuel Services offers its customers a value-added outsource service for supply, quality control, logistical support, and price risk management.

 

This position will perform and end-to-end billing process root cause analysis on claims submitted (mainly by Collections Team) to identify and implement either an immediate or long-term solution on existing and potential issues that impact invoicing accuracy. This person will process both credits and rebills to amend incorrect invoices generated when disputes are deemed valid. Otherwise, will provide feedback and supporting documentation to corresponding Collector / Sales justifying reason why no correction can be produced. Outcome of this position will serve as an instrument for Management’s decision making to enhance current processes and/or fix any system issue

 

Responsibilities:

• Respond to requests and maintain open communication between team and other departments
• Contact either internal or external parties (Sales, Billing, Supplier, FBO, etc) when required to enable dispute resolution.
• Maintain up to date disputes follow up comments in designated software (i.e. Macro) 
• Proactively monitor dispute patterns and notify Management of any alert
• Prepare, review and organize paperwork for disputes resolved

Experience: 

• Minimum one year of Procure to Pay (P2P) experience preferred. 
• Prior experience working in a multi-segment/division corporation preferred 
• Advanced English.
• Must be proficient in Microsoft Office – specifically Excel and Word.
• Oracle knowledge (Plus).

Competencies:

• Excellent attention to detail and organizational skills 
• Self-motivated 
• Strong sense of urgency 
• Excellent time management skills 
• Ability to analyze facts and circumstances and determine an appropriate course of action, based on training and department guideline 
• Strong customer service and communication skills 
• Great attitude, teamwork and willingness to learn 
• Ability to follow instructions, prioritize effectively 
• Ability to work in a fast-paced, time-sensitive environment 
• Ability to drive process-based improvement

Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.