Exports Coordinator Ice Cream EMEE

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Athens, GRC
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The Role

ABOUT ICE CREAM: Life Tastes Better With Ice Cream

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.

JOB PURPOSE:

For the role of EMEE Coordination, we are looking for a detail-oriented and proactive individual to assist with the performance tracking of each sub-cluster within region ,to  manage all Establishment activities for EMEE, to ensure smooth export process across 10 markets (Albania, Kosovo, North Macedonia, Bulgaria, Cyprus, Croatia, Slovenia, Bosnia, Serbia & Montenegro) .

  • Performance tracking: Create detailed reports to monitor the performance of EMEE sub-clusters; providing insights and solutions to Customer Business Development Leaders and Marketing & Customer Strategy and Planning Leader.
  • Manage EMEE Establishment activities: The EE Establishment team will drive the set-up, standalone design and implementation of all required structure and capabilities to enable Ice Cream business to become a fully functioning standalone company. EMEE Coordination role will closely work with EE Establishment team, will partner with EMEE Marketing & Customer Strategy Planning Leader to ensure smooth coordination across different functional workstreams in order to land a future-fit operating model.
  • Ensure smooth export process: This role involves coordinating shipments, ensuring compliance with international trade regulations in order to support OTIF sales activities and assist Customer Business Development leaders or Marketing / Customer Strategy and Planning team colleagues with exports documentation

This role reports to the EMEE Lead.

KEY RESPONSIBILITIES:

  • Lead performance tracking for the cluster.
  • Responsible for the diligence, planning and execution of all separation and establishment related activities for EMEE cluster.
  • Serve as key point of contact for EE Establishment & Unilever Separation team, facilitate decision-making and resolve risks / issues.
  • Manage orders & exports documentation ensuring accurate fulfillment. Key liaison between Customer Operations, Customer Business Development and Marketing Customer Strategy and Planning colleagues.
  • Track and regularly update performance reports (incl. volume, sales, BMIs, logistics, etc.). 
  • Order Management: monitor export orders ensuring On Time In Full fulfillment; while assisting EMEE Customer Business Development & Customer Operations team with the export documentation (invoices, packing lists, certificates, etc.); ensuring adherence to international trade regulations (with the support of Customer Strategy and Planning / CBD / Regulatory Affairs colleagues).
  • List of all EMEE establishment activities with a detailed workplan (including key milestones, activities, owners, timelines, interdependencies etc.).

WHAT YOU NEED TO SUCCEED:

  • Bachelor’s degree in Business Administration, Economics, or Logistics.
  • A Master’s degree in the areas above or in any related field  would be a plus.
  • Over 2 years of experience in  Supply Chain, Customer Operation, Finance, Customer Development or Sales team with the following skills:  
    • Functional, Business and Commercial Acumen: Understanding of various business and functional models, industry dynamics, and market trends is crucial, combined with a deep understanding of how company serves consumers to create a sustainable competitive and effective operation within the cluster.
    • Systemic and strategic thinking: Being able to consider longer term implications for the business having deep understanding of the WoW and levers to pull; engaging others to prioritize and pursue opportunities that deliver growth. 
    • Owner’s mindset: Using financial acumen, data to propose solutions / actions.  
  • Proficiency in English.

KEY SKILLS:

  • Excellent organizational skills, including the ability to manage multiple overlapping priorities to meet key deadlines, whilst ensuring high quality output.
  • Strong analytical capabilities with financial acumen for business understanding and reporting.
  • Ability to identify opportunities and passion to deliver impactful results.
  • Solution generation expertise and out of the box thinking.
  • Collaboration catalyst.

Rewards & Benefits:

  • Hybrid way of working
  • Competitive salary with performance-based bonuses
  • Unlimited access to Unilever Learning Platform and Trainings that feels more like an adventure and less like a lecture
  • Exciting team-building activities because we believe in having fun while achieving greatness
  • Health and life insurance for you and your family
  • Monthly allowance for lunch

CVs will be treated in strict confidentiality.

Candidates, who meet specified qualifications, will be contacted by e-mail or telephone

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Unilever Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.

  • Healthcare Strength Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
  • Retirement Support Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
  • Flexible Benefits Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.

Unilever Insights

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