Job Description:
As an Export Coordinator at Mars, you will play a hands-on, critical role in our Supply function, planning, organizing, and directing all outbound logistics activities. In this role, you will facilitate, coordinate, prioritize, and communicate logistics processes to ensure a smooth flow of finished goods to our customers on time and at the lowest possible cost, all within an environment of continuous improvement. You will act as a key contact point for our customers, building strong relationships and resolving any delivery and logistics matters.
What are we looking for?
- Education: You hold a bachelor’s degree in Supply Chain, Engineering, Business, or Economics.
- Experience: You have 2 to 5 years of functional experience within a Supply Chain environment.
- Technical Skills: You possess proven expertise in SAP, Microsoft Office, and Business Intelligence (BI) tools.
- Key Skills: You have excellent communication and presentation skills, with fluency in English and a strong ability to work well under pressure and manage ambiguity.
What would be your key responsibilities?
- Logistics & Delivery Coordination: Plan, organize, and direct all outbound logistics, ensuring export orders are shipped on time and that export trucks comply with Mars Quality & Food Safety standards.
- Documentation & Compliance: Partner with government agencies (such as KRA and the Kenya National Chamber of Commerce) to manage export health inspections, certificate of origin authentication, TREO audits, monthly iTAX returns, and KRA audits.
- Partner & SLA Management: Draft, implement, and monitor SLAs and KPIs with clearing agents and other transport service providers, hosting routine reviews to correct performance deviations.
- Cross-Border Control & Systems: Manage the KRA Transport Management System (ECTS) for export trucks, verify BoL drafts, and coordinate with shipping lines on vessel scheduling.
- Invoicing & Market Registration: Manage intercompany invoicing, issue purchase requisitions, and support new market product registrations with road/sea logistics solutions.
What can you expect from Mars?
- Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
Skills Required
- Bachelor’s degree in Supply Chain, Engineering, Business, or Economics
- 2 to 5 years of functional experience in a Supply Chain environment
- Proven expertise in SAP
- Proven expertise in Microsoft Office
- Proven expertise in Business Intelligence tools
- Fluency in English
- Excellent communication and presentation skills
- Ability to work well under pressure and manage ambiguity
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
-
Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
-
Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
-
Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
