The Role
Supports HR operations, policy implementation, recruitment, onboarding, employee relations, industrial relations, performance management, training, payroll coordination, benefits administration, compliance, HRIS data management, reporting, and leave tracking. The role requires knowledge of Kenyan labor laws, including employment, dispute, occupational safety, and statutory requirements.
Summary Generated by Built In
JOB TITLE: HUMAN RESOURCE OFFICER
Role Overview:
The Human Resource Officer will support the establishment and daily operations of the HR function, ensuring adherence to labor laws, implementing HR policies, and promoting a positive and compliant work environment. This role requires a detail-oriented professional with strong organizational and interpersonal skills.
Key Responsibilities
1. HR Operations & Policy Implementation
• Assist in developing and implementing HR policies and procedures in line with company goals and legal requirements.
• Ensure compliance with employment laws, regulations, and organizational standards.
• Support in setting up HR administrative processes and documentation.
2. Recruitment & Onboarding
• Participate in the recruitment process, including job postings, shortlisting, and scheduling interviews.
• Coordinate onboarding and orientation programs to ensure a smooth integration for new hires.
• Maintain up-to-date employee records and recruitment documentation.
3. Employee Relations & Performance Support
• Act as a point of contact for employee concerns and escalate issues where necessary.
• Support performance management processes, including appraisal coordination and feedback documentation.
• Assist in promoting employee engagement and a positive work environment.
4. Key Industrial Relations Responsibilities
• Grievance and Dispute Handling: Managing individual and collective workplace grievances in line with the Trade Disputes Act and the Labour Relations Act, 2007.
• Disciplinary Management: Guiding the organization through fair disciplinary process in line with the Kenyan Employment Act 2007.
• Compliance with Labour Laws: Ensuring the workplace adheres to Kenyan statutory bodies, including the Employment and Labour Relations Court (ELRC), the Ministry of Labour and Social Protection, and Occupational Safety and Health Act (OSHA 2007) guidelines.
• Advisory Role: Partnering with employer bodies like the Federation of Kenya Employers (FKE) in matters of Industrial Relations
4. Training & Development
• Assist in identifying training needs and coordinating learning and development programs.
• Maintain training records and support implementation of capacity-building initiatives.
• Provide support in succession planning and career development tracking.
5. Compensation & Benefits Administration
• Ensure accurate and timely payroll processing in coordination with the finance team.
• Administer employee benefits programs and respond to related inquiries.
• Maintain compliance with statutory deductions and benefits regulations.
6. HR Information Management
• Manage employee files and ensure proper data entry in the HR system.
• Generate HR-related reports and assist in analyzing workforce data.
• Support leave management and time tracking processes.
Requirements
Qualifications & Experience:
• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• Must be a registered member of the Institute of Human Resource Management (IHRM).
• Minimum of 3–5 years of experience in a generalist HR role.
• Strong understanding of Kenyan labor laws and HR best practices.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Excellent interpersonal, communication, and problem-solving skills.
• High level of integrity and confidentiality.
Skills Required
- Bachelor's degree or diploma in Human Resource Management, Business Administration, or a related field
- 3-5 years of experience in a generalist HR role
- Strong understanding of Kenyan labor laws and HR best practices
- Proficiency in HRIS systems and Microsoft Office Suite
- Excellent interpersonal, communication, and problem-solving skills
- High level of integrity and confidentiality
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The Company
What We Do
We go the extra mile for your last mile – with specialized divisions to serve even the most diverse of industries. CDL is your premier regional carrier for complete delivery coverage – guaranteed.
