Who are Culina?
Culina is the UK’s leading independent specialist supply chain partner, trusted by some of the nation’s best recognised food, fast-moving consumer goods (FMGC) and retail brands. We're proud to employ over 22,000 colleagues across 100+ locations nationwide, supported by a fleet of more than 5,500 trucks and trailers delivering every day.
We currently have an exciting opportunity in our Chilled & Fresh division – from supplier to shelf, we make fresh supply chains simpler. Our expertise in temperature-controlled logistics ensures products are delivered safely, efficiently and on time, helping customers maximise availability and minimise waste.
Job DescriptionLife in this role
As part of our Chilled & Fresh division, we have an exciting opportunity to join the team as an Export Administrator to join our friendly team on a full time permanent basis.
Salary: £29,823 per annum.
Shift: 4 on 4 off, 7am-7pm.
As an Export Administrator you will be responsible for processing and progressing all orders from preliminary documentation through to delivery and acceptance by the customer, together with all licence/export documentation and invoicing. Ensuring that high levels of productivity, attendance and customer satisfaction are maintained at all times.
- Preparing export quotations accurately and in a timely manner.
- Dealing with all Distributor’s and Customer’s enquiries in a timely and professional manner.
- Arranging transport delivery and monitoring all shipments.
- Preparing and reviewing all shipping documentation for export.
- Liaising with the warehouse to check stock availability and order fulfilment.
- Providing aftersales support to customers.
- Handling customer's enquiries/queries/order updates via telephone and email.
- Produce all necessary transport documents.
- Complete Export Customs declarations.
- Liaising extensively with clients and building successful long term business relationships.
- Liaising with warehouse, transport staff, and customers to maintain accurate stock records.
What you’ll need ...
- Previous experience of working in Export and a high-level Administrative role.
- The ability to prioritise workload without supervision.
- Excellent communication skills, both written and verbal.
- Outstanding Customer Service skills.
- Working knowledge of Microsoft suite.
- Excellent reporting skills.
- Knowledge of warehouse operations (desirable).
What is in it for you?
If you're looking for a role where you can make an impact, develop your career, and be part of a team that works as one to achieve great results, we'd love to hear from you.
- Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply.
- Wellbeing Support – your wellbeing matters to us. Through our Employee Assistance Programme, you'll have 24/7 access to confidential counselling and legal support, whenever you need it.
- Eye Care Vouchers – free eye tests and discounts on prescription glasses.
- Reward & Recognition – we love celebrating great work, we recognise those who go above and beyond.
- Everyday Discounts – our benefits platform gives you access to discounts from over 50 leading retailers, helping your money go further every day.
Skills Required
- Previous experience working in export
- Previous experience in a high-level administrative role
- Ability to prioritize workload without supervision
- Excellent written and verbal communication skills
- Outstanding customer service skills
- Working knowledge of Microsoft Suite
- Excellent reporting skills
- Knowledge of warehouse operations
What We Do
Culina Group is a market leading provider of high quality logistics services for food and drink companies in the UK and Ireland. We serve a sizeable portfolio of customers - ranging from niche operators to major multinational companies - across our vast depot network, comprised of over 100 strategically located sites. We work with over 22,000 fantastic people at peak and specialise in the development and implementation of total supply chain solutions for ambient and chilled brand manufacturers and distributors. We are totally customer focused and always seek to add real value to our clients, providing a holistic solution to meet the challenges faced by manufacturers and the changing demands of the retail sector.
