The Role
Manage daily transport operations across the CEE region, overseeing carriers, SLAs, budgets, KPIs, packaging and shipping standards, and compliance. Optimize logistics processes, lead improvement projects, support internal departments, and manage stakeholder and industry relationships. The role includes quality reviews with external carriers, potential disciplinary leadership, transport negotiations, reporting, and travel across the region.
Summary Generated by Built In
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Key Responsibilities (including but not limited to)
- Central point of contact for internal and external stakeholders.
- Monitor and manage daily transport operations for the CEE region.
- Ensure compliance with Service Level Agreements (SLAs) agreed with external partners.
- Responsible for costs and budget management, including monthly reporting.
- Develop, maintain, and monitor Key Performance Indicators (KPIs).
- Optimize processes by analyzing existing workflows, identifying improvement opportunities, and designing future-oriented processes.
- Provide support and consulting to internal departments on transportation-related topics.
- Build, maintain, and further develop relationships with industry associations and working groups.
- Independently manage and lead projects aimed at improving quality, customer satisfaction, and operational processes.
- Collaborate closely with internal stakeholders in accordance with the RACI matrix.
- Lead regular quality review meetings with external carriers.
- Define and ensure compliance with internal packaging and shipping standards.
- Ensure compliance with all relevant internal policies and regulations within the department.
- If applicable, assume disciplinary leadership responsibility for assigned employees.
Qualification Requirements (including but not limited to)
- Completed apprenticeship as a Freight Forwarding and Logistics Services Specialist (or another commercial/business qualification).
- Additional transport-related professional qualifications are desirable.
- Extensive practical experience in transport management.
- Comprehensive knowledge of transportation negotiations.
- At least 5 years of professional experience in logistics or forwarding environments.
- Established network within the freight forwarding industry in the CEE region.
- Initial leadership experience.
- Project management experience.
- Language skills: Polish; English proficiency (minimum B2 level).
- Very good MS Office skills, particularly Outlook and Excel.
- Willingness to travel (10%)
Personal Competencies
- Strong communication skills and confident professional presence.
- High degree of ownership, decision-making capability, and sense of responsibility.
- Strong team-oriented mindset.
- Ability to manage and navigate complexity.
Onboarding Modules
- Training in all operational processes within the area of responsibility (Germany).
- Training in IT applications (including Transport Management Software, Business Intelligence, Impulse, etc.).
- Go-to-market familiarization in Poland, Hungary, and Romania.
Skills Required
- Completed apprenticeship as a Freight Forwarding and Logistics Services Specialist or another commercial/business qualification
- Extensive practical experience in transport management
- At least 5 years of professional experience in logistics or forwarding environments
- Comprehensive knowledge of transportation negotiations
- Established freight forwarding industry network in the CEE region
- Initial leadership experience
- Project management experience
- Polish language skills
- English proficiency at minimum B2 level
- Very good Microsoft Office skills, particularly Outlook and Excel
- Willingness to travel 10%
- Additional transport-related professional qualifications
Ingram Micro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.
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Strong & Reliable Incentives — Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
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Healthcare Strength — Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
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Retirement Support — Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.
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The Company
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
