Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job DescriptionAs Expert Product Manager, Clearinghouse, you will own the platforms that handle data exchange between healthcare payers and Experian Health products, including claims submission, claim status, eligibility, and authorization. You will work at the top of the individual contributor track, guiding a larger or more complex engineering team (or more than one related team) and leading strategy for the most complex Clearinghouse problems. This includes X12 transaction processing (837/835, 276/277, 270/271, 278), caching and reuse, transaction billing, the user portal and analytics, and developer tooling.
Location:
At Experian, we believe great work happens when people come together. We're focused on attracting talent in and around our designated hub locations who are open to collaborating with colleagues in person. Aligning employees to these talent markets helps foster collaboration, strengthen team connections, and support long-term career growth within Experian. You will report to the Sr. Director of Product, Clearinghouse, and reside in or near one of our collaboration hubs:
Costa Mesa, CA; San Jose, CA; Allen, TX; Austin, TX; Franklin, TN; New York, NY; Schaumberg, IL; Washington, D.C.; Atlanta, GA; Boston, MA; Seattle, WA
You will have opportunity to:
- Lead discovery and strategy for the most complex Clearinghouse platform problems, and contribute to new opportunities beyond your core area when called on.
- Guide a larger or more complex engineering team, or more than one related team, and own delivery and quality decisions.
- Shape positioning and trade-offs across more than one Clearinghouse capability, using competitive and market analysis.
- Build business cases for high-impact Clearinghouse investments and track their business results after launch.
- Write and prioritize requirements for complex, multi-team initiatives, including new payer connections and EDI transaction changes.
- Lead complex, cross-product launches and help set the go-to-market approach other launches follow.
- Lead high-stakes customer and internal sessions on claims performance, rejection trends, and payer connectivity, repair complex customer relationships, and coach other product managers.
- Use AI and prototyping on complex, regulated problems, set shared practices other product managers adopt, and advise them on architecture trade-offs and Experian approval processes (compliance, procurement, data protection).
- 7+ years of product management experience, including owning a product area from start to finish and independently guiding engineering teams.
- Experience in healthcare revenue cycle management, EDI transaction processing, or clearinghouse operations. Direct experience with X12 270/271, 276/277, 835, or 837 transactions is strongly preferred.
- Experience leading discovery and strategy on complex problems that extend beyond a single product area, including writing requirements for multi-team initiatives.
- Experience leading high-stakes customer conversations and repairing complex customer relationships.
- Experience using data analysis and AI tools (chat-based assistants, agentic tools, and prototyping tools such as Cursor) to guide decisions, and setting responsible-use practices for others.
- Familiarity with HIPAA, X12 EDI standards, and the clearinghouse competitive landscape (for example, Waystar, Availity, and Change Healthcare).
- Bachelor's degree or equivalent experience; advanced degree is a plus.
- Reside in, or near the designated Collaboration Hub(s) for this role.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Benefits/Perks:
- Great compensation package and bonus plan
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remote, hybrid or in-office
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
- Explore all our exciting benefits here: https://myexperianbenefits.com/
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address.
Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers
#LI-Hybrid
Skills Required
- 7+ years of product management experience
- Experience owning a product area from start to finish
- Experience independently guiding engineering teams
- Experience in healthcare revenue cycle management, EDI transaction processing, or clearinghouse operations
- Direct experience with X12 270/271, 276/277, 835, or 837 transactions
- Experience leading discovery and strategy for complex, cross-product problems
- Experience writing requirements for multi-team initiatives
- Experience leading high-stakes customer conversations and repairing complex customer relationships
- Experience using data analysis, AI tools, chat-based assistants, agentic tools, and prototyping tools such as Cursor
- Familiarity with HIPAA and X12 EDI standards
- Familiarity with the healthcare clearinghouse competitive landscape
- Bachelor's degree or equivalent experience
- Advanced degree
- Residence in or near a designated collaboration hub
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
Experian Insights
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
