Experienced Customer Engineer

Posted 2 Days Ago
Be an Early Applicant
Dresden, Sachsen, DEU
In-Office
Senior level
Semiconductor • Manufacturing
The Role
Serve as the primary technical conduit between semiconductor customers and Fab 1 from new product introduction through end of life. Coordinate customer programs, align internal engineering and production teams, track wafer movement and on-time delivery, lead customer meetings, resolve cross-functional issues, and support customer satisfaction and revenue goals.
Summary Generated by Built In

About GF

GlobalFoundries (GF) is a leading manufacturer of essential semiconductors that enable AI at scale, from the cloud to the physical world. We partner closely with our customers to deliver differentiated, power-efficient, high-performance solutions for high-growth markets. Across our global footprint in the United States, Europe and Asia, our teams are solving complex challenges that shape the future of technology. At GF, you'll find the opportunity to make an impact, work with world-class talent and contribute to a more secure, sustainable future.


Summary of Role

GlobalFoundries Fab 1 in Dresden Germany is looking for a motivated and skilled experienced engineer to be a part of the Customer Engineering team. The primary responsibility in this role would be to work with customers to plan for their New Products in Fab1, align internally and run customer meetings where multiple technical items are discussed. A responsibility is also to track and move wafers across sites, OSATs to ship to our customers.


Your Job

Perform as technical conduit for Customer Programs from Customer Prototyping (NPI) to Product EOL

  • Act as primary Engineering channel ensuring crisp & clear communication.
  • Be the focal point for Customer communication to the Fab, aligning messaging internally and then sharing externally with the customer.
  • Work with the Fab1 Production Control, Planning and Product Integration to track internal dates and On Time Delivery (OTD) metrics.
  • Run customer meetings, ensuring action items are aligned and followed up.
  • Take ownership and drive any issue for the customer project to a solution, involving all required departments.
  • Interface with Account Managers (AM), Field Application Engineering (FAE), all sales teams and Customers to enable program success.
  • Achieve revenue goals and derive customer satisfaction.

Required Qualifications

  • Education: 4 Year Technical / Bachelor/Master Degree in Science, Math, Engineering or Semiconductor Manufacturing.
  • Extensive experience in manufacturing or customer facing engineering role.
  • Proven track record of leading cross‑functional collaboration, driving alignment across diverse engineering teams, and influencing stakeholders at multiple levels.
  • Strong organizational skills with a focus on efficiency and accuracy.
  • Excellent interpersonal skills; fosters positive working relationships.
  • Capable of managing multiple tasks and prioritizing activities under pressure.
  • Fluency in English Language – written & verbal (C1).

We Offer 

The position is open-ended and to be filled as soon as possible.  

  

Attractive compensation components:   

13th month salary, bonus payments, assistance with relocation to Dresden.  

Flexible working time arrangements:   

Family friendly part-time models, trust flextime, salary conversion into free time  

Diverse opportunities for further development:   

Career stages for every job, internal qualification offers, promotion of external educational qualifications  

Focus on your health:   

On-site gym and beach volleyball court, bike leasing, subsidized employee restaurant  

Corporate culture:   

Cooperation at eye level - everyone is on first name terms with us, budget for individual team events, social commitment via GlobalGives  

  

You can find more benefits in detail at https://gf.com/de/careers/benefits/ 


Diversity is part of our corporate DNA. For this reason, we would like to encourage women in particular to apply for a job with us. As we value equal opportunities and inclusion is particularly important to us, we welcome applications from people with disabilities.


The job advertisement refers to a position up to job level 8 on the Engineering career ladder.


This position is part of our employee referral program and will be rewarded with a referral bonus of €2,000 upon successful recruitment.

Information about our benefits you can find here: https://gf.com/careers/opportunities-in-europe/

Skills Required

  • Bachelor’s or master’s degree in science, mathematics, engineering, or semiconductor manufacturing
  • Extensive experience in manufacturing or a customer-facing engineering role
  • Proven experience leading cross-functional collaboration and influencing stakeholders across engineering teams
  • Strong organizational skills with emphasis on efficiency and accuracy
  • Excellent interpersonal and relationship-building skills
  • Ability to manage multiple tasks and prioritize under pressure
  • Fluency in written and spoken English at C1 level

GlobalFoundries Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GlobalFoundries and has not been reviewed or approved by GlobalFoundries.

  • Healthcare Strength — Comprehensive medical, dental, vision, life, disability, and mental health support is presented as a meaningful part of the package. Wellness programs and an Employee Assistance Program add to the sense of broad health coverage.
  • Retirement Support — A 401(k) with matching from day one and access to an employee stock purchase program are positioned as notable financial benefits. Retirement provisions are repeatedly framed as a strong counterweight to other compensation concerns.
  • Leave & Time Off Breadth — Time-off provisions are described as generous, including high annual vacation accrual, dedicated sick time, and additional personal days. Extended paid parental leave frameworks are also outlined as a substantial leave benefit.

GlobalFoundries Insights

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The Company
HQ: Malta, NY
12,676 Employees
Year Founded: 2009

What We Do

GlobalFoundries (GF) is one of the world’s leading semiconductor manufacturers. GF is redefining innovation and semiconductor manufacturing by developing and delivering feature-rich process technology solutions that provide leadership performance in pervasive high growth markets. GF offers a unique mix of design, development, and fabrication services. With a talented and diverse workforce and an at-scale manufacturing footprint spanning the U.S., Europe and Asia, GF is a trusted technology source to its worldwide customers. For more information, visit www.gf.com. GlobalFoundries is an Equal Employment Opportunity/Affirmative Action (EEO/AA) employer Minorities/Female/Disabled/Veteran (M/F/D/V).#CB

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