Experience Designer I - Hybrid

ULTRA MOBILE is seeking a talented Experience Designer I to join the Marketing Team in Costa Mesa, CA! Individual reports to Lead, Experience Designer. Role is hybrid.

This role is a hybrid opportunity that requires a local commutable distance to the HQ Costa Mesa, CA office as needed.

ABOUT THE ROLE

Your usual day of awesomeness includes:  

• Collaborate with Designers, Copywriters, Developers, Project Managers, UXR, the XD Sr. CD, and your XD Lead to ensure adherence to business requirements and specifications.
• Conceptualize, design, and optimize user experiences for Mint and Ultra (mobile) web platforms.
• Create rough sketches, user flows, wireframe layouts, high-fidelity mockups, and prototypes that visualize concepts and provide an accurate, graphical user interface representation.
• Implement new processes in workflow and help to establish new processes.
• Close information gaps to provide clarification and/or ladder up issues as they arise.
• Present your work and ideas to the team and key stakeholders.
• Stay up-to-date with industry developments, tools, competitive and complementary products, and experiences.
• Deliver quality work that is accurate and on schedule.
• Business hours: 8:30 am to 5:30 pm Pacific Standard Time.

WHAT YOU BRING

• Degree or Certification in Graphic/Web Design, User Experience Design, or Human-Computer Interaction Design.
• 3+ years of professional experience with User Experience and User Interface design on (mobile) web pages and digital marketing for e-commerce (D2C brands preferred)
• Ability to empathize with and solve a user’s needs and/or pain points. 
• Knowledge of visual and user-centered design principles.
• Knowledge of modern UI patterns, elements, interactions, and responsive web design.
• Ability to articulate the "why" of design decisions, and provide a rationale, and a POV.
• Experience with the conception, designing, and implementation of final artwork into a visual product.
• Proficiency in Figma and Adobe Creative Suite.
• Ability to create rapid prototypes and wireframes demonstrating flows, transitions, etc.
• Strong portfolio with examples of functional website designs.
• Strong interpersonal communication skills to interact effectively with a variety of team members.
• Strong time management skills for working on and meeting deadlines.
• Ability to work independently as well as collaboratively.
• Ability to handle multiple small to large projects simultaneously without sacrificing quality.
• Excellent written and verbal communication skills.
• Understanding of E-commerce best practices.
• Understanding of ADA compliance.

WE ARE ULTRA & MINT MOBILE

We connect people to what’s most important in their lives: Easily, affordably and reliably. We strive to be California’s Preeminent Destination Employer. Oh yeah, we get it too! We understand what matters to you most. You’re an individual with unique needs, and we’re prepared to exceed any expectations you have for an ideal employer. 

We’re smart, strategic, and get things done without a lot of red tape or unnecessary politics. Everyone matters here and everyone has a voice. Expect to spend your time contributing to projects that really matter. We obsess over the employee experience. To start, we provide some of the most competitive salary, benefits, family leave, and vacation in Southern California. We believe in you and invest in you. Not just your career aspirations, but your life.

In addition, we’ve got a laundry list of perks you’ll brag about on insta -- Lunch every day prepared by our very own chef, healthy snacks, onsite gym, free massages, car wash services, and most importantly, a team atmosphere. We even raise the bar on well bars, including Espresso/Cappuccino/Nitro/Cold Brew Bar, Froyo Bar, Breakfast Bar, Snack Bar and a, well, you know, bar (after 5 pm).  

And if you feel intrigued right now reading, imagine the co-workers we have already attracted. This is the kind of team you’ll want to take home to mom or invite to your kid’s next birthday party. This is the kind of close-knit community happening here. Come check out how you can be part of Ultra & Mint! 

OUR VALUES – LET’S MAKE LIFE ULTRA TOGETHER!

• Ownership: We are all owners; be the outcome and get the job done.
• Action Biased: Be brilliant, proactive, and act with urgency.
• Embrace the Adventure: Be agile, adaptive, and thrive on change.
• Invent and Simplify: Never accept good enough.

$1,000 REFERRAL BONUS

Take a look at this job description, if you are the right person, please apply. If Ultra Mobile doesn't appear to be a fit for you, refer a friend or colleague and get $1,000. Let your friend or colleague know to provide your full name and email when applying to the job.  If we hire them and they stay for 90 days, you get $1000.  For more details of restrictions and rules, please email [email protected].

We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance.

In support of the Equal Pay for Equal Work Act, the range of starting pay for this role is $97,000 - $107,000.  This is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location.  We also offer a variety of benefits including health, disability insurance, 401 (k), flexible spending accounts, EAP, education reimbursement, parental leave, unlimited vacation, bonuses, and company paid holidays.  The specific programs available will vary depending on state, start date, and employment type. Our recruitment team will be happy to answer any questions you may have.

#LI-Hybrid