Exhibition Technology Specialist

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Meow Wolf opens portals of possibility. Come as you are! 

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.  Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.  

We share a strong commitment to Belonging through our values of: 

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness:  We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

Exhibition Technical Engineer

(Stage Technologies and Electronics)

Grapevine, TX

The Exhibition Technical Engineer is a part of a key team behind a consistent technical experience for our guests. This role is tasked with operating and maintaining the exhibition day-in and day-out, supporting special events, media events and contributing to new exhibit installations. Additional responsibilities include repairs and preventative maintenance of all exhibit technology as well as designing and implementing system and component improvements to evolve and improve the overall experience. 

How you will do it...

• You will demonstrate comprehensive knowledge of all technical systems in the exhibit which includes electrical systems, data distribution, electronics, micro-controllers, lighting, audio, video, and how they work together to create the intended show experience. 
• Carry out installations and repairs on electronic and electrical equipment and systems, adhering to electrical codes, regulations, and standards. Knowledge and familiarity with electrical drawings, electronic schematics, computer hardware, software, applications, and operating systems and IT infrastructure are required. 
• Execute daily inspections and reporting, creation, and adherence to preventive maintenance schedules, managing parts inventory and software backups are a must. 
• Will learn and apply best practices, standard operating procedures, safety related work practices as well as build and create the documentation of custom interactive artwork, objects and installations that seam together sensors, micro-controllers, computers, lights, sound, video, and various electromechanical elements that are part of the exhibition. 
• Keep systems operational and coordinating with the exhibit wide maintenance staff to repair and maintain all systems at the highest standard of quality. Exhibition Tech Engineer is also responsible for training staff (exhibit team members, managers, docents, etc.) to engage the guests in the exhibition technical installations experience.

To be successful in this role...

• Respond and resolve any immediately solvable technical problems
• Support all exhibit staff members as needed on projects and repairs
• Review and document in the Bug Reports and Tech Failure Log for updates/changes in daily operation.
• Install, test and report on new software and firmware upgrades.
• Keep track of Tech Maintenance inventory, and order parts as needed.
• Clean, and maintain all exhibit tech pieces, tech closet/nook electronics and exhibit technical equipment.
• Work independently and in partnership with other exhibit teams to keep the exhibition clean, safe and functional.
• Update new media content and programming to exhibit devices and controllers as needed
• Install, replace, connect, configure, and test any electronic devices, parts, tech equipment, computers, etc. as needed.
• Work with the Facility Maintenance team to solve any AC power problems, or upgrades.
• Document all exhibit as-builts, upgrades and changes.
• Possess advanced understanding of Max/ MSP.
• Advanced understanding of Touch Designer.
• Demonstrated competency troubleshooting and repairing embedded systems that incorporate Arduino, Teensy and Raspberry Pi.
• Show Lighting Programming, in particular working with ETC systems and HOG Full Boar consoles.
• Advanced understanding of Network Engineering & IT infrastructure.
• Supplemental programming languages such as Python, C/C++, JavaScript, Java; and frameworks like OSC.
• Comfortable configuring, troubleshooting, and administering Linux computers from the command line, Macs from the GUI and command line, and Windows PCs.
• Experience with projectors and media servers
• OSHA 10 Construction.

What you will bring...

• 3 to 5 years of professional experience in relevant industries, ideally working in Emerging Technology, Entertainment Technology, Software Development, Electrical Engineering, or Professional Audiovisual trades.
• The ideal candidate for this position holds a minimum of an Associate degree, is a graduate of a Technical Institute, holds relevant Industry Certifications or has job experience equivalent
• Is experienced one or more of the following specialties:
  • Architectural and Theatrical Lighting Systems
  • TouchDesigner, Max/MSP, other Visual Programming Environments
  • Processing, Arduino IDE, other Creative Programming Environments
  • Electrical Engineering and Low Voltage Electronics
  • Creative Technology and Physical Computing
  • Network Engineering Principles
• Possess strong understanding of electronic circuits and electrical theory.
• Understanding of computers and micro-controllers.
• Familiarity working with a variety of lighting fixtures, including DMX and addressable LED.
• Demonstrate strong communication skills and ability to collaborate and ability to self-manage.
• Has strong organizational and documentation capabilities.
• Highly detail oriented, meticulous, and organized.
• Strong fabrication skills and is skilled with power and hand tools.

Work environment & physical demands…

• This is a full-time position, working a minimum of 40 hours a week. It requires a flexible schedule to accommodate both times the exhibit is closed to the public as well as normal operating hours. Evening, overnight and weekend work are required as job duties demand.
• This position is located on site, in Grapevine, TX.
• Infrequent travel (less than 10%) may be required for this position.
• This job primarily operates in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, smoke machines and small and/or enclosed spaces. Outdoor settings may also be required for special events or as needed for maintenance and troubleshooting.
• Moving in different positions to accomplish tasks in various environments including small, enclosed spaces.
• Remaining in a stationary position for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers.
• Positioning or moving objects up to 75 pounds.
• Use of maintenance tools and cleaning equipment, includes use of cleaning agents and chemicals.
• Use of access equipment such as ladders and man lifts.
• Ability to operate and manipulate power tools, specialty lighting, fog machine, computers, rigging equipment, projectors and all other exhibit technical equipment as needed.
• The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

You will get to know Meow Wolf by…

• Exploring Meow Wolf Origins.

• Attending Immersiversity.

• Reviewing Meow Wolf’s Employee Handbook.

Are you…

• Knowledgeable in the maintenance and upkeep of exhibition technology?

• Able to be a part of a resourceful team, contributing to the overall happiness and health of the team and help keep the vibe alive?

• Able to exhibit professional judgment and decision-making skills?

• A strong communicator and ready to lead a team to create a world class guest experience?

• Forward thinking and creative in your approach to problem solving with the ability to identify process improvement opportunities?

• Highly organized with meticulous attention to detail and the ability to prioritize multiple tasks while demonstrating excellent time management?

• Patient with yourself and with others, and able to work collaboratively and thoughtfully with fellow human beings?

If you answered ‘YES’ to all of the above, then what are you waiting for? APPLY MEOW!

IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION:  Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.  

• Medical Insurance options: PPO & HDHP*

• Dental and Vision Insurance*

• HSA, HRA, and FSA options*

• 401k Retirement Plan

• Company paid Life Insurance Policy and Disability Coverage(s)*

• Voluntary Critical Illness and Life Insurance Policies*

• Company Paid Employee Assistance Program

• Paid Parental Leave for 12 weeks

• Discount off Meow Wolf Gift Shop Merch and Cafes

• Admission to Meow Wolf attractions for employees and guests

*Regular or Project Based Full-time positions

Please visit www.meowwolf.com/careers for more information.