Description and Requirements
Quem buscamos?
• Perfil comercial e relacionamento;
• Perfil Digital e com facilidade e conhecimento de canais de vendas Omnichannel;
• Foco em resultados;
• Foco em CX e experiência end to end;
• Excelente comunicação verbal e escrita;
• Ser proativo e resolver problemas com naturalidade e rapidez;
• Trabalho em equipe;
• Capacidade de Engajar pessoas;
• Persuasão/ inteligência emocional;
• Energia positiva;
O que precisa ter ou saber?
- Conhecimento do mercado de seguros, preferencialmente em Benefícios;
- Experiência na área de vendas e/ou relacionamento;
- Autogerenciamento e organização de prioridades;
- Conhecimento e habilidades de ferramentas de Call Center;
- Experiência em Vendas através de ferramentas digitais (Chat, WhatsAPP, Visita virtual, telefone e e-mail);
- Conhecimento intermediário de Excel e PowerPoint;
- Formação Acadêmica: Superior completo;
- Idiomas: inglês ou espanhol (desejável);
- Competências: Motivação, Relacionamento Interpessoal, Energia Positiva, Planejamento Comercial.
- Experiência e conhecimento de redesenho de régua de relacionamento, NPS, CSAT, Reclame Aqui, processos e organização e inclusão de novas ferramentas que agreguem valor ao processo de vendas será um diferencial.
Principais responsabilidades ou desafios:
- Atendimento comercial da grade de corretores sob sua responsabilidade;
- Prospecção de novos negócios;
- Alimentação e gestão de pipeline de negócios;
- Desenvolvimento e acompanhamento de campanhas, réguas de ativação e relacionamento;
- Mapeamento de mercado;
- Treinamento/Capacitação de corretores;
Benefits We Offer
Our benefits are designed to care for your holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer health care coverage for you and your family, insurance discounts for home, car, and pet protection, as well as parental leave. We also provide premium gym membership for you and your direct relatives, volunteer time off, discounts with specific universities, flexible Fridays, connectivity reimbursement, and much more!
About MetLife
Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies", MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is proud to be an equal opportunity employer committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. MetLife's policy is to ensure equal employment opportunity without any discrimination or harassment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national or marital status, citizenship, or for any reason.
#BI-Hybrid
What the Team is Saying
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What We Do
Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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MetLife Teams
MetLife Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together
