At BuildOps, we are building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution, we are reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration, and we look for those same qualities in every new hire.
As an Executive Social Media Associate, you will play a pivotal role in our Marketing and Brand team, owning our social presence across channels and turning our product vision and customer stories into compelling, executive level narratives. You will drive impact by elevating the BuildOps brand, growing and engaging our audiences, and shaping how prospects, customers, and industry leaders perceive us. Reporting to the Director of Brand, Content, & Comms, this role is ideal for someone who is hands on, data informed, and highly creative, and who is energized by building programs from the ground up in a fast moving, industry defining company.
What you will doExecutive content creation
- Develop and publish content across LinkedIn, Instagram, YouTube, X, and TikTok for the CEO and other executive team members.
- Ghostwrite posts and scripts that reflect each executive's authentic voice and point of view.
- Build and manage publishing calendars that align with business priorities, thought leadership themes, and key events.
Video production
- Plan, shoot, and edit short-form and long-form video content, from quick behind-the-scenes clips to structured thought leadership segments.
- Optimize video for each platform's format and algorithm, including Reels, Stories, Shorts, and TikTok.
- Own end-to-end production using tools such as CapCut, Premiere Pro, Final Cut, or Descript.
Voice capture and storytelling
- Conduct regular 1:1 sessions with executives to extract insights, anecdotes, and perspectives.
- Turn complex or technical ideas into clear, engaging narratives tailored to social platforms.
- Maintain and evolve voice guidelines so content remains consistent yet fresh across channels.
Multi-channel strategy
- Build and maintain a cross-platform content calendar that adapts messaging and format to the strengths of each channel.
- Tailor concepts so that what works on LinkedIn is appropriately adapted for TikTok, Instagram, YouTube, and X.
- Test new formats and approaches, then scale what performs best.
Community engagement
- Monitor and engage with comments, replies, and DMs on behalf of executives in a way that feels genuine and human.
- Build relationships with key followers, partners, creators, and industry voices.
- Identify opportunities to join relevant conversations in real time.
AI-native workflows
- Use AI tools (for example Claude, ChatGPT, Midjourney, Runway, CapCut, Descript) to accelerate ideation, drafting, editing, repurposing, and scheduling.
- Continuously experiment with new AI capabilities to increase output and quality.
Comms and campaign support
- Support broader executive communications, including event-related content, internal announcements, press and media preparation, and ad hoc messaging needs.
- Partner with the broader marketing and comms team to align executive content with company narratives and campaigns.
Trend monitoring and analytics
- Stay ahead of platform algorithm changes, emerging content formats, creator trends, and B2B social best practices, and proactively bring ideas to the table.
- Track engagement, follower growth, impressions, and content performance across platforms.
- Report on what is working, propose experiments, and iterate quickly based on data.
- 1+ years of experience in social media management, executive content, digital marketing, or a related role (agency, in-house, or freelance).
- Ability to plan, shoot (including on a phone), and edit video content end-to-end using tools like CapCut, Premiere Pro, Final Cut, or Descript.
- Deep familiarity with LinkedIn, Instagram (Reels, Stories, Feed), YouTube (Shorts and long-form), X, and TikTok, based on active use, not just theory.
- Demonstrated experience ghostwriting in another person's voice for social platforms or executive communication.
- Proven use of AI tools in a creative workflow, including writing, editing, image generation, repurposing, and research.
- Understanding of how B2B audiences think, or a strong desire to learn, with bonus points for experience in SaaS, vertical software, construction tech, or the trades.
- Comfort working directly with senior executives and C-suite leaders in a fast-paced environment.
- Experience with social analytics platforms (for example Sprout Social, Hootsuite, or similar), or willingness to learn quickly.
- You are a content-native operator who naturally thinks in formats, hooks, and story arcs.
- You use social platforms daily and have strong instincts for what makes people stop scrolling.
- You have a sharp creative eye for visual design, pacing, and sound, and you know how to make content feel professional without being stiff or overly corporate.
- You actively use AI tools to increase your speed and output, and you enjoy experimenting with new workflows.
- You have a strong bias for action, move quickly from idea to execution, and are comfortable iterating in public based on feedback and performance.
- You are highly organized, able to manage multiple executive personas and content streams at once without dropping details.
- You are curious, coachable, and excited to learn directly from executives and subject matter experts.
- $65,000 - $85,000 base salary range + bonus
- Generous equity grant, become an owner in our company!
- A comprehensive benefits package
- Flexible PTO and hybrid work schedules
- One-time work-from-home allowance
- Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
- Company events and team-building activities, both in-person and virtual
- Fast-paced, collaborative, and dynamic work environment
- Opportunities for growth and career advancement
- Chance to work with cutting-edge technology and innovative solutions
- The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
We welcome applicants from across the U.S. where we are registered to do business and able to support employment. Currently, this excludes the following states: Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, and Wyoming. This list is based solely on operational and compliance considerations and is reviewed from time to time as our footprint grows.
About BuildOpsJoin BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!
We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.
This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.
At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀
BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.
BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.
BuildOps recruiters will only contact candidates through official channels and will never ask for payment, banking details, or sensitive personal information during the interview process. Verify all openings at https://buildops.com/careers. Report suspicious outreach to reportfraud.ftc.gov and [email protected]. We review every report, but may not be able to respond individually. BuildOps is not responsible for losses from fraudulent postings.
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What We Do
BuildOps is the AI-native platform for commercial contractors. Built for the complexity of large-scale commercial work, it replaces disconnected tools and manual workflows with a single system that runs every job from quote to close. At the center of the platform is OpsAI, BuildOps' intelligence layer designed for real work in the trades. OpsAI helps dispatchers send the right tech in seconds, gives field crews the context they need before they step onsite, and helps offices bill clearly and stay on top of cash — all inside the workflows teams already use. Founded in 2018 by a U.S. Army veteran, BuildOps exists to give mission-critical trades technology as strong and reliable as they are — so they can operate with clarity when the work is on the line. Today, more than 1,000 leading companies across North America trust BuildOps to power their businesses, backed by Founders Fund, N47, Meritech Capital, and other top investors.
Why Work With Us
The idea for BuildOps was born out of the very real need felt by our founders from their own experience both in technology and in the field. We’re a widespread, but tight-knit, team of go-getters. We are passionate but humble. Unique, but fiercely collaborative. And at the end of the day, we truly love what we do.
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BuildOps believes hybrid work balances in-person collaboration with flexibility. At BuildOps, we believe that a hybrid work model strikes an ideal balance between in-person connection and flexibility.
