Executive Sales Support Administrator

Reposted Yesterday
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Newport, KY, USA
In-Office
Junior
Healthtech • Professional Services • Biotech • Pharmaceutical
The Role
Provide administrative support to VP and Director of Sales: reporting, tradeshow leadership, sales contest tracking, new account setup backup, coordinate orders, quotes, travel and accommodations, reconcile billing, schedule events and meetings, support revenue cycle/finance tasks including medical records requests, billing authorizations, denial research, and vendor invoice processing.
Summary Generated by Built In

Description

Location: Newport, KY

Duration: 4 Months, PT/FT (Potential to go Perm)

JOB OVERVIEW

The Executive Sales Support Administrator provides administrative support for the VP of Sales and Director of Sales. Works independently on special projects according to agreed timelines and special requests. This role will perform a variety of tasks for the sales team, and will report directly to the Vice President of Sales.

ESSENTIAL FUNCTIONS

  • Keep apprised of customer sales activities to assist VP of Sales, Director of Sales, Regional Sales Managers and Territory Managers
  • Provide timely reporting, as needed to Vice President of Sales and Sales Director in regard to sales functions developed to enhance the operation of Sales
  • Tradeshows – Act as lead on local and national tradeshows including contracting - tracking lead lists
  • Sales Contests – track rankings on a daily basis.
  • New Account Setup – Thorough understanding of all components involved in setting up new accounts, act as first backup for New Account Setup.
  • Work with internal staff to assist with customer ordering process as needed
  • Responsible for tracking quotes for Elkay and EMR quotes for integrations to ensure timeliness
  • Track sample volume to determine account qualification
  • Seeks best rates for hotel accommodations for meetings
  • Coordinates all flights and accommodations for those not able to access Certify including, interviewees, trainers, and guest-speakers
  • Tracks and reconciles billing and invoices related to training and hotel accommodations
  • Schedules and organizes complex activities such as meetings and conferences
  • Assist with the coordination of sales events, such as training, conferences, and meetings
  • Provide administrative support to the Revenue Cycle Manager and Vice President of Finance on revenue cycle and finance-related projects.
  • Process and fulfill medical records requests, including both electronic and paper requests, while maintaining patient confidentiality and compliance with applicable privacy regulations.
  • Assist with obtaining and tracking billing authorization requests.
  • Assist in researching and resolving assigned insurance claim denial categories.
  • Assist the Vice President of Finance with vendor invoice processing, accounts payable functions.
  • Other duties as assigned

Requirements

PROFESSIONAL REQUIREMENTS

  • Regular and prompt attendance
  • Problem analysis and problem solving skills
  • Exceptional judgment and decision making ability
  • Confidentiality - Consistently handles confidential or business-sensitive information
  • Attention to detail and accuracy
  • Adaptability to ever changing priorities
  • Professional, high-energy demeanor to match the fast-paced, fast-growth environment
  • Highly proficient in Microsoft Office applications
  • Salesforce application experience helpful

EDUCATION AND EXPERIENCE REQUIREMENTS

  • High School diploma/preference for some college
  • At least 2-3 years previous experience providing administrative support for a sales organization

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to communicate effectively, orally, and in writing
  • Strong communication skills / Strong interpersonal skills
  • Ability to multi-task and work well under pressure with a calm demeanor, excellent organizational skills and ability see projects to completion

PHYSICAL REQUIREMENTS

  • Work in varying degrees of temperature (heated or air conditioned)
  • Position requires sitting, walking, reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing

DIRECT REPORTS

  • None

Skills Required

  • High school diploma
  • Some college (preferred)
  • At least 2-3 years administrative support experience in a sales organization
  • Highly proficient in Microsoft Office applications
  • Salesforce application experience
  • Maintain patient confidentiality and comply with privacy regulations when processing medical records
  • Strong written and verbal communication skills
  • Exceptional judgment, decision-making, and problem solving skills
  • Attention to detail and accuracy; ability to multi-task and work under pressure
  • Adaptability to changing priorities and professional, high-energy demeanor
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The Company
350 Employees
Year Founded: 2010

What We Do

Ethos Holding Corp. (dba Ethos Laboratories) operates a CAP‑accredited, CLIA‑certified, high‑complexity clinical laboratory that provides diagnostic and toxicology testing, biomarker and medical specimen analyses, and research collaborations focused on pain‑management diagnostics. Ethos supplies clinical testing services (including PCR and therapeutic monitoring) to healthcare providers and maintains R&D efforts to advance laboratory diagnostic tools.

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