The Role
Conduct market research, prospect and meet potential customers, gather and share customer feedback, strengthen client relationships to improve retention, evaluate personal performance against targets, and ensure consistent service quality by following SOPs and driving quality improvements.
Summary Generated by Built In
EXECUTIVE - SALES & MARKETING
Job Responsibilities
- Conduct Market research to understand market/customer requirements, business opportunities and threats.
- Prospects for new business by arranging meetings with potential customers.
- Provide feedback received from customers through customer survey and one-to-one interviews.
- Strengthen relationship with customers by way of regular entertainment to improve customer retention.
- Review own performance by evaluating visit plans, action plans, target reports etc.
- Provide/ share information to/with internal and external stakeholders (customers, principal) in an accurate, consistent and timely manner.
- Ensure a consistency of service quality by following standard operating processes/ procedures and driving organizations quality organizations quality improvement initiatives.
Candidate Profile
- Bachelor’s Degree in Business Management, Marketing or an equivalent Professional qualification.
- Minimum of 1 - 2 years’ relevant experience.
- Fluency in English both written and verbal.
- Good Selling, Negotiating & PR skills.
- Individuals who have experience in shipping and freight forwarding industry are encouraged to apply.
Skills Required
- Bachelor's Degree in Business Management, Marketing or equivalent professional qualification.
- Minimum of 1-2 years relevant experience.
- Fluency in English, both written and verbal.
- Good selling, negotiating and public relations skills.
- Experience in shipping and freight forwarding industry.
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The Company
What We Do
Hayleys Advantis Limited is the transportation and logistics arm of Hayleys PLC with over 50 years of industry presence. As a pioneer in providing integrated logistics solutions, the company represents some of the world's foremost shipping lines, international freight forwarders, and the largest air express transportation company in Sri Lanka, specializing in international freight management, marine services, and terminals and engineering services.
