- Manage and process client payroll accurately and timely, ensuring compliance with relevant regulations.
- Generate and maintain HR MIS reports, providing valuable insights for decision-making.
- Conduct thorough onboarding processes for new associates, ensuring a positive and informative experience.
- Induct and orientate new associates, familiarizing them with company policies, procedures, and culture.
- Maintain and update employee records, ensuring data accuracy and confidentiality.
- Liaise with various teams and departments to gather and share relevant information for payroll and HR purposes.
- Assist in resolving payroll and HR-related queries and issues, providing prompt and effective solutions.
- Implement and maintain efficient processes to streamline payroll and HR operations.
- Stay updated with the latest payroll and HR regulations, ensuring compliance at all times.
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum 2 years of experience in a similar role, preferably in a shared services or BPO environment.
- Strong knowledge of payroll and HR processes, including relevant laws and regulations.
- Excellent organizational and time management skills, with the ability to prioritize tasks.
- Attention to detail and a commitment to accuracy in data handling.
- Proficiency in using MS Office suite, especially Excel, for data analysis and reporting.
- Familiarity with HR and payroll software is an advantage.
- Excellent communication skills, both written and verbal, with the ability to interact with diverse teams.
- Ability to work independently and manage multiple tasks simultaneously.
- A proactive and solution-oriented approach to problem-solving.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, or a related field
- At least 2 years of experience in a similar role
- Experience in a shared services or BPO environment
- Strong knowledge of payroll and HR processes, laws, and regulations
- Strong organizational and time management skills
- Attention to detail and commitment to data accuracy
- Proficiency with Microsoft Office, especially Excel
- Familiarity with HR and payroll software
- Excellent written and verbal communication skills
- Ability to work independently and manage multiple tasks
- Proactive and solution-oriented problem-solving approach
What We Do
Established in 2007 and headquartered in Bengaluru, Quess is one of India’s largest private-sector employers and integrated business service providers. The company has a presence in over 64 locations across India, Southeast Asia, and North America, with a strength of 500,000+ employees. We provide a host of technology-enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after-sales service, back-office operations, manufacturing operations, facilities and security management, HR & F&A operations, IT & mobility services, etc. Our business strategy is aligned with our goal of creating a more productive workforce. It includes training and skill development initiatives for better employability, helping job seekers find job opportunities easily, digitising workflows, and providing social security benefits to a wider employable population. Quess has been certified ‘Great Place to Work’ thrice in a row in recognition of its culture that supports diversity, equal opportunity, and collaboration. Learn more about how we drive productivity and achieve success for our clients: https://www.quesscorp.com/ Find us here: Facebook: https://rb.gy/kjzk4y Twitter: https://rb.gy/iff6tq Instagram: https://rb.gy/xj3yd6 #winningtogether
