Executive, People Analytics

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a strategic and innovative leader to drive our people analytics function. In this role, you will design and implement a comprehensive people analytics strategy that aligns with business objectives, translating complex data into actionable insights for HR and business leaders. You will partner with stakeholders to address key challenges through data-driven solutions, while building and maintaining robust data infrastructure and reporting capabilities. By analyzing employee trends, you will inform critical strategies in workforce planning, talent acquisition, performance management, and compensation. As a thought leader, you will foster a high-performing analytics team, stay ahead of emerging trends in people analytics, and present insights effectively to stakeholders at all levels. Come work in a supportive team environment and help USAA serve those who serve our country!

What you’ll do:

• Responsible for strategic, tactical, operational, and financial responsibilities associated with data storage, data preparation, data exploration, information governance, analytics, and information delivery
• Leads the strategy by establishing and executing a vision for the delivery of information and analytics platforms and solutions to the business’ key stakeholders and partners
• Responsible for successful end to end process of information management, analytics and delivery
• Provides thought leadership and participate in developing talent across the USAA Data and Analytics Community
• Keeps current of industry leading practices and advances in data and analytics
• Leads the team(s) in the development of new techniques and best practices that deliver effective reporting/analytics to meet goals and objectives that align to strategy
• Responsible for overseeing the implementation of processes and procedures in adherence with Information Governance policy and standards
• Responsible for the development of a successful team’s training/education plans, automated systems, technical tools, staffing/organizational requirements, and expense budget
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

What you have:

Minimum Education:

• Bachelor's Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

Minimum Experience:

• 10 years data and analytics related experience, driving results in a complex financial services organization.
• 4 years of people leadership experience in building, managing and/or developing high-performing teams.
• Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals.
• Executive-level business acumen in the areas of measuring business outcomes, business operations, industry practices and emerging trends.
• Experience leading projects using Agile methodologies.
• Experience conducting large scale data analysis using internal and external data to support business decision making.
• Proven ability to tell a story through data and communicate effectively with senior leadership.
• Ability to understand business requirements, KPIs and convert into analytical hypothesis in a structured and logical manner along with solution identification.
• Experience with large complex database systems & architecture, structured & unstructured data; with diverse analytics methodologies and approaches; expert ability to connect data/metrics to business metrics/results.
• Deep understanding of risk management and compliance practices with experience developing data strategies that mitigate risk.

What sets you apart:

• Master's degree in a quantitative field such as Statistics, Data Science, Human Resources, or related field
• Experience with HR technology platforms (e.g., Workday, Tableau, Snowflake, and proprietary dashboards)
• Experience in building and leading high-performing data science teams
• Knowledge of Agile methodologies and data-driven culture
• 5+ years of experience in people analytics, HR analytics, or a related field
• Proven experience developing and implementing people analytics strategies
• Strong analytical and problem-solving skills
• Ability to collaborate effectively with cross-functional teams

What we offer:Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $195,230 - $351,410

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.