Executive, Marketing Operation

At Teleport, we’re on a mission to innovate in the traditional cargo and delivery industry. To enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Southeast Asia and beyond. To simply work, like magic. Therefore it’s critical to ensure our content is relevant to our potential customers ranging from major e-commerce players to individuals who want parcels delivered. 

We are looking for someone who is thoughtful, organized, and has an eye for detail. Someone who has great communication and interpersonal skills is key for this role. As an Executive, Marketing Operations Planner, you will be based out of our office in Wisma Tune, Damansara Heights. You will be expected to be performing this role on a Full-Time basis. The role reports to the Manager, Marketing Operations Planner.

You will fit perfectly if you enjoy a fast-paced working environment with passionate colleagues. Having strong project management abilities will make you stand out in this application!

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

As a start-up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. 

As part of the Marketing Operations team, You will be the driver and lynchpin of all marketing initiatives. You will be responsible for overseeing and optimizing our marketing operations to drive efficiency and effectiveness. This role will play a crucial part in streamlining processes, and ensuring seamless collaboration between marketing and other departments, as well as between regional and country-level marketing teams. That said, the bulk of your working hours should involve you having to:

Project Planning and Execution

• Develop clear project plans for trade shows, events, activations, and video/photo shoots, ensuring alignment with business targets.
• Coordinate logistics and execution, collaborating with relevant teams, vendors, and international counterparts.
  

Process Optimization

• Streamline processes for efficient collaboration with other departments and other country’s teams, updating and creating procedures as necessary.
• Manage and oversee the shared task management tool (Notion or otherwise) for the marketing team.
• As part of the Marketing Operations team, conduct training and change management where necessary on processes and improvements.
• Update and maintain the group marketing calendar, Notion pages/cards, and shared folders, ensuring accessibility for stakeholders.
• Monitor and track group marketing spend to stay within the allocated budget.

Sourcing & Vendor Management (Merchandising/Events) 

• Source, negotiate, and maintain strong partnerships with vendors for merchandising and event needs, ensuring competitive pricing and timely, high-quality delivery.
• Oversee procurement and inventory management for event materials and promotional merchandise, ensuring all supplies are delivered on time and align with brand standards.
  

Campaign Management

• Efficiently manage all marketing campaigns, ensuring alignment with business goals at a group level.
• Data management and reporting for all campaigns and sustenance initiatives to ensure we are in track to our goals.
  

Operational Management

• Handle operational needs for the marketing team, including physical materials, merchandise management, logistics, procurement, and payments.
• Assist in budget management of marketing’s budget and spend.
• Marketing research is needed for us to keep up with the market and trends continually.
   

Cross-Functional Collaboration

• Collaborate with cross-functional marketing teams (Demand Generation, Customer Experience, Content Marketing, Brand & Creative, and PR & Comms) to understand objectives, strategy, tasks and timelines that are essential and drive the delivery of those tasks. 
• Partner with departments such as legal, procurement, finance, and customer care for cross-functional operational processes and issues.

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Growth Marketing Mindset: Experimentation and solution-driven to optimize marketing efforts for growth. 
• Resourceful and Self-Starter: Proactive and able to work independently, with a proven ability to solve problems and overcome challenges.
• Generalist Skills: Capable of strategizing the big picture while managing detailed execution, with a general understanding of Marketing & Brand. 
• Project Management: Strong organizational and project management skills to handle multiple initiatives and ensure timely delivery.
• Proficiency in Data Analysis: Crucial for assessing campaign performance, understanding consumer behavior, and making data-driven decisions.
• Strong Communication Skills: Able to communicate and transfer knowledge/information across different stakeholders. 

QUALIFICATIONS & EXPERIENCE

• 2-5 years of experience in Marketing Operations and/or project management.
  (Experience with events, activations, and campaign execution is a plus) 
• Strong project management and organizational skills
• BONUS: Experience working in a startup environment

Work-Life at #TeamTeleport

• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!