Job Title
Executive - Front OfficeJob Description Summary
Job Description
1. Role Purpose:
The Front Office Executive is responsible for managing the reception and front desk operations, ensuring a positive visitor experience, and supporting day to day administrative and coordination activities at the site.
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Key Responsibilities:
• Front Desk & Visitor Management
• Greet and welcome visitors, guests, and clients in a professional and courteous manner
• Manage visitor entries, ID issuance, and access control as per site security protocols
• Coordinate with security for visitor movement and approvals
• Handle incoming and outgoing courier, parcels, and mail
• Communication & Coordination
• Attend and direct incoming calls to the concerned departments
• Maintain communication with internal teams, vendors, and facility staff
• Respond to general inquiries and escalate issues when required
• Helpdesk & Administrative Support
• Log service requests and complaints in the helpdesk system (if applicable)
• Coordinate with housekeeping, security, and engineering teams for issue resolution
• Maintain front office records, registers, and reports
• Assist in meeting room bookings, guest seating, and administrative arrangements
• Client & Employee Support
• Support onboarding of new employees and managing guest visits
• Ensure smooth coordination during client visits, audits, and reviews
• Maintain high service standards and professionalism at all times
• Compliance & Hygiene
• Ensure reception and front office area is well maintained, clean, and presentable
• Adhere to company policies, safety norms, and confidentiality standards
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• Educational Qualification
• Graduate / 12th Pass (Graduate preferred)
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• Experience
• 1–3 years of experience in a front office, reception, or customer service role
• Experience in corporate offices, IT parks, or facility management setups preferred
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• Required Skills & Competencies
• Good communication skills (English, Hindi & local language preferred)
• Pleasant personality with customer focused attitude
• Basic computer knowledge (MS Outlook, Excel, Word)
• Ability to multitask and handle work pressure
• Professional appearance and telephone etiquette
INCO: “Cushman & Wakefield”
Skills Required
- 12th Pass (high school diploma) or equivalent
- Graduate (Bachelor's degree)
- 1-3 years experience in front office, reception, or customer service
- Experience in corporate offices, IT parks, or facility management setups
- Good communication skills (English, Hindi and local language)
- Basic computer knowledge (MS Outlook, Excel, Word)
- Ability to multitask and handle work pressure
- Professional appearance and telephone etiquette
Cushman & Wakefield Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cushman & Wakefield and has not been reviewed or approved by Cushman & Wakefield.
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Retirement Support — A 401(k) with company match is consistently referenced as part of the package. Feedback suggests this provides a solid baseline for long‑term savings across many U.S. roles.
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Leave & Time Off Breadth — Paid time off and company holidays are regularly highlighted and described as a meaningful part of the offering. Feedback suggests time‑off benefits add tangible value alongside base pay.
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Parental & Family Support — Paid parental leave for primary and secondary caregivers, plus backup care and wellbeing resources, are described as available. These offerings indicate a supportive approach to family needs in many roles.
Cushman & Wakefield Insights
What We Do
Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 53,000 employees in 400 offices and 60 countries. In 2019, the firm had revenue of $8.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services.
