Executive, eBilling Operations - EMEA (12-month FTC)

Posted 8 Hours Ago
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Newcastle upon Tyne, Tyne & Wear, England, GBR
In-Office
Entry level
Legal Tech • Financial Services
The Role
Provide first-line eBilling support and manage client invoice uploads, trackers, and reporting. Resolve failed/rejected e-billing issues, assist with setups and timekeeper uploads, update procedures, attend client and debt meetings, and support Revenue Team Leaders on related tasks.
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Finance Operations - NewcastleJob Description

Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide a full scope of legal services to the world’s preeminent corporations and financial institutions.


Our vision is to be a world class business, profitable, ambitious, cooperative and considerate, supporting our clients and people through our global business principles of Quality, Unity and Integrity.


With over 7,000 employees worldwide, our culture is the thread that connects us. Our strategy and culture are closed connected – defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we are looking for people who are innovative, commercially minded, and motivated by the impact of the work they do – ready to share in our ambition and help shape what comes next.


Because while individuals can do well, together we achieve something extraordinary.


The Team

The Finance Operations Executive sits within the Working Capital Team located within the Finance Department, and is tasked with ensuring the effective delivery of eBilling support to the legal teams.

The role requires a self-starter with experience in Billing/eBilling/Revenue and a high degree of excel competence. Initially the emphasis will be on eBilling related tasks.

The Role

The role of Finance Operations Executive plays a crucial function in supporting the Revenue teams in all aspects of eBilling. This is a 12-month fixed term contract.

Key Responsibilities

  • Upload of e-billing text/XML files into a variety of e-billing solutions
  • First line support within the E-Billing Support Team to assist with/resolve issues relating to e-billing to include manipulation of text files
  • Reporting and tracker management on a day to day basis
  • Manage a portfolio of clients, ranging from receiving to completed upload of all invoices under your remit
  • Attend calls and debt management meetings based on your client portfolio
  • Review and continually update procedure notes based on your client portfolio – this includes providing advice and guidance for clients under your remit
  • Regularly review the failed/rejected e-billing tracker and assist in resolving any issues on a timely basis, escalating as required. Prepare the e-billing tracker for review.
  • Assist with e-billing set ups and timekeeper uploads as required.
  • Undertake further duties as directed by Revenue Team Leaders

Skills and Experience Required

  • A team player with strong communication skills and the confidence to liaise at all levels.
  • Adaptable and able to complete tasks without close supervision.
  • Self-motivated and dedicated to task completion.
  • Very good working knowledge of Excel, with good knowledge of Word and Outlook and general familiarity with IT systems.
  • An ability to process e-bills is an advantage.
  • Very Organised in your day to day working from multiple work streams
  • Must be articulate and professional in delivery, with a well-developed sense of discretion.
  • Must be flexible over hours and prepared to work occasional overtime when required, in particular at month ends.

#LI-JC1 #LI-Hybrid

Diversity, Equity and Inclusion

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. 
Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here.

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.

Skills Required

  • Experience in Billing/eBilling/Revenue
  • High degree of Excel competence / very good working knowledge of Excel
  • Working knowledge of Microsoft Word and Outlook
  • Familiarity with IT systems and ability to manipulate text/XML files
  • Team player with strong communication skills and confidence to liaise at all levels
  • Adaptable and able to complete tasks without close supervision
  • Very organised across multiple work streams
  • Articulate, professional, and discreet
  • Flexible over hours and prepared to work occasional overtime, particularly at month ends
  • Ability to process e-bills
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The Company
Denver, Colorado
8,733 Employees

What We Do

We provide the world’s preeminent corporations and financial institutions with a full business law service. We have more than 3,500 lawyers and other legal staff based in Europe, the United States, Canada, Latin America, Asia, Australia, the Middle East and Africa. Recognized for our industry focus, we are strong across all the key industry sectors: financial institutions; energy, infrastructure and resources; consumer markets; transport; technology; and life sciences and healthcare. Through our global risk advisory group, we leverage our industry experience with our knowledge of legal, regulatory, compliance and governance issues to provide our clients with practical solutions to the legal and regulatory risks facing their businesses. Wherever we are, we operate in accordance with our global business principles of quality, unity and integrity. We aim to provide the highest possible standard of legal service in each of our offices and to maintain that level of quality at every point of contact. Norton Rose Fulbright Verein, a Swiss verein, helps coordinate the activities of Norton Rose Fulbright members but does not itself provide legal services to clients. Norton Rose Fulbright has offices in more than 50 cities worldwide, including London, Houston, New York, Toronto, Mexico City, Hong Kong, Sydney and Johannesburg. For more information, see nortonrosefulbright.com/legal-notices

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