Executive Director, Digital Client Enablement and Business Operations Lead

Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and the third day of your choosing).

The Impact you will have in this role:

The Development family is responsible for creating, designing, deploying, and supporting applications, programs, and software solutions. May include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities related to software products used internally or externally on product platforms supported by the firm. The software development process requires in-depth subject matter expertise in existing and emerging development methodologies, tools, and programming languages. Software Developers work closely with business partners and / or external clients in defining requirements and implementing solutions.

The Executive Director, Software Engineering role specializes in planning, documenting technical requirements, designing, developing, and testing all software systems and applications for the firm. Works closely with architects, product managers, project management, and end-users in the development and enhancement of existing software systems and applications, proposing and recommending solutions that solve complex business problems.

Leadership Expectations

Visionary leaders are Change Drivers advancing the organization’s strategy by being Future Focused and Compelling Communicators.

Leaders build capability in themselves by being Committed to Personal Excellence and are Talent Developers for others by providing growth opportunities, feedback and coaching.

Our leaders are Inclusive Leaders who are Relationship Minded, embracing individual differences, inspiring others to thrive, and building networks for effective collaboration.

Leaders at DTCC are Results-Oriented, delivering timely, high quality, client-focused results, while mitigating risk. They are Business Savvy and understand DTCCs position in the global marketplace, recognizing the emerging industry trends that can impact DTCC business strategies.

Inclusive Leadership: Values individuals and embraces diversity by integrating differences and promoting diversity and inclusion across teams and functions.

Your Primary Responsibilities: 

• Excellent knowledge of and experience in developing and maintaining API Platforms, Low code/No Code Platforms, AI Solutions, Customer Relationship Management and Business Process Management solutions.
• Experience designing and delivering solutions for Financial Institutions, Service Providers and Bureau’s.
• Serving as the primary point of contact from a Technology standpoint for all stakeholders including lines of businesses and second line of defense.
• Experience building sustainable and repeatable capabilities that support delivery of the highest standards of quality and execution.
• Ability to liaise with clients to manage their requirements including understanding and contributing recommendations for change in requirements.
• Responsible for build out of the technology solutions and managing IT assets
• Develop and execute a clear vision and Technology strategy for API Platforms, Low code/No Code Platforms, and Business Process Management solutions that is aligned with organizational goals and objectives.
• Sets a clear-sighted vision of the future to achieve the organization’s desired market or business position; Describes how the vision for the organization’s future can be realized through tangible actions.
• Drives a culture of motivation and commitment to the vision.
• Adapts presentation and communication style to fit the audience.
• Shapes the opinions of key decision-makers and senior leaders by presenting persuasive arguments and alternative approaches.
• Builds an organizational culture that embraces change as an opportunity rather than an obstacle; Empowers and supports individual efforts to align with change initiatives.
• Coaches, mentors and sponsors others across the organization.
• Promotes learning opportunities that build capability and broaden the experiences of the organization’s top talent; Forecasts and works proactively to address long-term talent needs for the organization.
• Acts as a role model for respect and inclusion by showing consideration for people’s different needs; Proactively develops and integrates diverse teams to achieve objectives; Encourages and supports awareness efforts for diverse cultural and social perspectives.
• Applies understanding of geographic, economic, regulatory, social and political trends to drive new business opportunities and profitability.
• Demonstrates advanced understanding of the organization’s business model, operations, and financial levers.
• Responsible for overseeing the strategic direction, management and execution of Digital Business Operations and Enablement function.
• Stay updated on industry trends, emerging technologies and best practices in solutions to drive innovation and efficiency.

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Talents Needed for Success: 

• Minimum of 15 years of related experience

• Bachelor's degree preferred or equivalent experience