Executive Director, Regional IT Operations

You desire impactful work.
 

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

A Brief Overview
Leads and manages all aspects of larger and more highly complex information technology (IT) products and/or strategic initiatives. Leads and grows managers and developers, builds agile teams, provides people development and organizational development opportunities, partners with business stakeholders to understand Product roadmap and sets up teams for success to deliver on their commitments. Champions a culture of innovation, collaboration and empowered teams and individuals. Participates in the development of strategy, policies, procedures, standards and controls.
What you will do

• Defines strategy and vision for technical solutions. Facilitates a technology approach to requested new systems or enhancements that optimize RGA’s use of technology while minimizing total cost of ownership.
• Lead multiple complex projects and/or technology initiatives; manages related teams, sets organizational priorities, and allocates resources.
• Mentors and leads associates within the department and continually develop project team competencies.
• Perform strategic planning and maintain alignment of projects, with both RGA's strategic direction, application architecture, and IT policies.
• Develop and maintain effective business relationships, coordinating service delivery in line with negotiated Service Commitments.
• Manage the business partner's application portfolio by understanding and communicating needs to internal IT project teams and external vendors.
• Collaborate with business partners to ensure properly defined and communicated project requests.
• Maintain current knowledge of industry practices, trends and applications.
• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree in Arts/Sciences (BA/BS) in computer science, system analysis or a related study, or equivalent experience required.
• Master’s degree in Arts/Sciences (MA/MS) in computer science, system analysis or a related study, or equivalent experience preferred.
• 10+ Years experience in project management, programming, or systems analysis.
• 10+ Years people management experience and/or technical leadership in IT. Highly advanced people management skills, demonstrating the ability to lead, mentor, and develop associates; including the ability to delegate key areas of responsibility.
• Highly experienced in managing IT services and systems.
• Highly advanced project management skills, demonstrating an ability to evaluate project objectives and scope, analyze objectives for feasibility, and gain business understanding. Advanced ability to manage multiple projects and/or teams simultaneously.
• Advanced oral and written communication skills, demonstrating the ability to convey business terminology that is meaningful and well received. Advanced ability to liaise with individuals across a wide variety of operational, functional and technical disciplines.
• Advanced persuasion and negotiating skills when working with internal/external customers. Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions.
• Insurance and/or reinsurance industry knowledge preferred.
• Application Portfolio management experience required.
• Multi-lingual skills preferred.
• Knowledge of modern technology stacks, Agile methodologies, and Cloud Infrastructure and building cloud based applications.
• Knowledge of modern programming languages, JavaScript/Java/Node.js, React.js, Express.js, PostgreSQL/Mongo, Docker/Kubernetes, Selenium drivers, Terraform/Ansible, Amazon AWS, PMI knowledge preferred.

#LI-KW1

What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

• Join the bright and creative minds of RGA, and experience vast, endless career potential.

We’re excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience—without considering name, gender, or other personal details—and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.