Executive Director, Performance and Operations Enablement

Reposted 9 Days Ago
Be an Early Applicant
Princeton, NJ, USA
In-Office
280K-339K Annually
Expert/Leader
Healthtech
The Role
Lead Talent & Inclusion strategy and integrate execution across Talent, Learning, Inclusion & Culture, Org Effectiveness, and People Science. Build and coach a Strategy & Operations team, drive governance, portfolio management, executive storytelling, HRBP partnership, procurement liaison, and monthly org-health reviews to ensure coordinated enterprise-level outcomes and operational rigor.
Summary Generated by Built In

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Executive Director, Performance and Operations Enablement serves as a key strategic partner to the Chief Talent & Inclusion Officer and T&I Leadership Team, with accountability for setting T&I strategy, integrating execution across sub-functions, and ensuring enterprise-level operating rigor.

This role is the architect and integrator of Talent & Inclusion, deliberately removing seams between Talent, Learning, Inclusion & Culture, Org Effectiveness, and People Science so the function operates as one connected system, not a collection of COEs. The Executive Director owns the T&I strategic agenda and narrative, ensures priorities translate into coordinated execution, and holds the organization accountable to shared outcomes.

This is a people leader role, responsible for leading and developing a Strategy & Operations (S&O) team and embedding integration, governance, and clarity into how T&I works every day.

The role partners closely with the Chief Talent & Inclusion Officer, T&I Leadership Team, HRBPs, People Services, Procurement, Corporate Communications, and enterprise governance forums.

Key Responsibilities

  • Strategic Leadership & Integrated Execution - Set and steward the T&I strategy and Key Priorities narrative, ensuring alignment to enterprise People and business priorities.
  • Act as the single integrator across all T&I sub-functions, deliberately removing seams and preventing duplication, misalignment, and handoff gaps across Talent, Learning, Inclusion & Culture, Org Effectiveness, and People Science.
  • Translate strategy into coordinated roadmaps, sequencing, and execution, rather than parallel or siloed delivery.
  • Pressure-test priorities, tradeoffs, and resourcing decisions with the T&I Leadership Team to drive focus and clarity.
  • Represent an enterprise view of T&I in executive, SteerCo, and People Org forums.
  • Executive Narrative & Leadership Readiness - Serve as the single-threaded owner of executive-level T&I materials (e.g., SteerCo, Org Health, LT forums).
  • Ensure leaders consistently articulate what T&I is focused on, why it matters, and how work connects across the talent lifecycle.
  • Prepare senior leaders with clear positions, risks, and asks ahead of decision forums.
  • Lead, coach, and develop a Strategy & Operations team, setting expectations tied to integration—not silo support.
  • Build team capability in systems thinking, portfolio management, governance discipline, and executive storytelling.
  • Foster a culture of accountability, clarity, and continuous improvement.
  • T&I Acceleration & COE Integration Lead - Drive integration across operating model, partnership engagement, process standardization, and strategic insights.
  • Ensure integration is embedded into ways of working, not treated as a one-time change initiative.
  • HRBP Partnership & Enterprise Enablement - Lead HRBP & T&I Rewiring Sessions to establish a clear, integrated engagement model.
  • Ensure HRBPs experience T&I as one connected function, with aligned priorities and predictable ways of working.
  • Org Health, Portfolio & Governance Discipline - Co-lead the monthly T&I Org Health executive review, integrating financials, headcount, spans/layers, myVoice, and business-critical priorities into executive insights and decisions.
  • Serve as T&I i-Plan Facilitator, ensuring initiatives are accurate, current, and governance-compliant.
  • Act as Procurement Liaison, partnering with People Services, Procurement, Finance, and Legal (including centralized MSA, SOW, and PO processes) to enable disciplined execution and reduce friction.
  • Eliminate operational friction that slows delivery across T&I.

Qualifications & Experience

  • 10/15 years experienced senior leader with a transformational mindset that has a quantifiable track record of success in delivering results within a fast-paced, complex, large global organization. Preference for candidates with biopharmaceutical experience
  • Senior-level people leadership experience, with a track record of leading teams through complexity and change.
  • Proven enterprise strategist with demonstrated ability to connect and integrate work across multiple COEs or functions.
  • Experience operating effectively in complex, matrixed People Organization environments.
  • Strong executive presence with the ability to influence without authority; ability to operate credibly with senior leaders.
  • Demonstrated success removing organizational seams and driving cross-functional execution.
  • Strong operational, financial, and governance acumen; systems thinker who can balance strategy, structure, and execution.
  • Model strong leadership, accountable for coaching, developing, progressing, and retaining employees within the function.
  • Must be able to exercise judgment and independently determine and take appropriate action where precedent may not exist.
  • Role model for BMS values of Accountability, Innovation, Inclusion, Urgency, Passion and Integrity.
  • BS or BA degree required; advanced degree preferred.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

$279,570 - $338,767

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

  • Health Coverage: Medical, pharmacy, dental, and vision care.

  • Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

  • Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

Work-life benefits include:

Paid Time Off

  • US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

  • Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. 

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at [email protected]. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1603128 : Executive Director, Performance and Operations Enablement

Skills Required

  • 10-15 years of senior leadership experience in large, complex global organizations
  • Senior-level people leadership experience with track record leading teams through complexity and change
  • Proven enterprise strategist able to connect and integrate work across multiple COEs or functions
  • Experience operating effectively in complex, matrixed People Organization environments
  • Strong executive presence and ability to influence senior leaders without authority
  • Demonstrated success removing organizational seams and driving cross-functional execution
  • Strong operational, financial, and governance acumen; systems thinker balancing strategy and execution
  • Accountable for coaching, developing, progressing, and retaining employees within the function
  • Ability to exercise judgment and independently determine appropriate action where precedent may not exist
  • Role model for BMS values (Accountability, Innovation, Inclusion, Urgency, Passion, Integrity)
  • BS or BA degree
  • Advanced degree
  • Biopharmaceutical industry experience

Bristol Myers Squibb Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bristol Myers Squibb and has not been reviewed or approved by Bristol Myers Squibb.

  • Fair & Transparent Compensation Pay is considered fair and competitive for the pharmaceutical sector, with many describing compensation as good or better than expected. Feedback suggests base pay combined with incentives contributes to overall satisfaction.
  • Healthcare Strength Health coverage is broad, combining medical, dental, vision, disability, and wellness programs, along with access to on‑site fitness. Feedback suggests employer contributions to health accounts and wellbeing incentives further strengthen perceived value.
  • Retirement Support Retirement savings are reinforced by a strong 401(k) match and additional plan options. This structure is commonly cited as a standout component of total rewards.

Bristol Myers Squibb Insights

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The Company
HQ: New York, NY
40,384 Employees

What We Do

At Bristol Myers Squibb, we work every day to transform patients’ lives through science. That work inspires some of the most interesting, meaningful, and life-changing careers you’ll experience. Join us and pursue innovative ideas alongside some of the brightest minds in biopharma, collaborating with a team rich in diversity of experiences, and perspectives. We have built a sustainable pipeline of potential therapies and are leveraging translational medicine and data analytics to understand how we can deliver the right medicine to the right patient, at the right time, to achieve the best outcome. Whether in a scientific, business or supporting function, a career at BMS means you’ll be inspired every day to grow and thrive through opportunities that are uncommon in scale and scope. Here, you’ll be on the cutting edge of powerful innovation in oncology, hematology, immunology, cardiovascular disease, and fibrosis, with colleagues united in the mission to help patients. Through the Bristol Myers Squibb Foundation, we also promote health equity and seek to improve health outcomes of populations disproportionately affected by serious diseases and conditions. Our mission is to give new hope to help patients prevail over serious disease – it drives everything we do.

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