Executive Director of Operations

Posted 13 Hours Ago
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Bolingbrook, IL, USA
In-Office
121K-225K Annually
Senior level
Healthtech
The Role
Leads strategic, operational, and financial performance across healthcare service lines. Supervises operational leaders, improves clinic systems, ensures consistent standards, develops revenue opportunities and business plans, manages budgets, and supports patient experience and team engagement. The role requires extensive healthcare administration, medical practice operations, financial management, regulatory knowledge, strategic planning, communication, and executive leadership experience.
Summary Generated by Built In

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

  • Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

  • Paid Time Off from Day One

  • 403-B Retirement Plan

  • 4 Weeks 100% Paid Parental Leave

  • Career Development

  • Whole Person Well-being Resources

  • Mental Health Resources and Support

  • Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

500 REMINGTON BLVD

City:

BOLINGBROOK

State:

Illinois

Postal Code:

60440

Job Description:

  • Manages strategic operational and financial performance of service lines.
  • Directly supervises the operational leadership in each of the service lines.
  • Leads teams to improve existing systems and develop new clinic systems to enhance patient experience, team engagement, and fiscal performance.
  • Develops systems and processes to ensure brand standards and operational excellence are consistent across all regions and service lines.
  • Strategically identifies and evaluates new revenue streams for the service line, providing research, business plans, pro formas, request for proposals, reports, observations, and recommendations.
  • Develops capital, expense, and revenue budgets as well as routine and new center expenditures.
  • Perform other duties as assigned.

Knowledge, Skills, and Abilities:

  • Demonstrated effectiveness as a senior leader with a strong track record of performance improvement, leadership, training, and coaching. [Required]
  • Comprehensive knowledge and experience in practice acquisition, physician recruitment/retention, medical practice operations, and an understanding of facility operations and change management.. [Required]
  • Proven success in communication, negotiation, dialogue, and the ability to articulate complex information in understandable terms to all levels of staff. [Required]
  • Experience in medical practice financial administration, revenue cycle management, financial analysis, strategic planning, and problem-solving skills. [Required]
  • Thorough understanding of legal issues related to medical practices, compensation management, employment law, fraud/abuse rules, and appropriate implementation of applicable regulatory standards, rules, and guidelines. [Required]
  • Proficiency in establishing and maintaining effective working relationships with medical and administrative staff, patients, the public, and all stakeholders. [Required]
  • Skilled in planning, organizing, prioritizing work, delegating, achieving goals and objectives, and developing and maintaining strong provider relationships. [Required]
  • Excellent oral, written, and interpersonal communication skills, with proficiency in Microsoft Office Outlook, Word, Excel, Publisher, PowerPoint, and effective computer skills. [Required]
  • Ability to build and maintain effective and productive teams, manage change, solve practical problems, and interpret a variety of instructions. [Required]
  • Demonstrates a broad knowledge of healthcare administration, healthcare industry, acute-care hospital operations, finance, management, and strategic health service market research/analytics. [Required]
  • Professional decision-making, proposing recommendations on organizational culture development, executive-level presentation skills, and the ability to positively influence others. [Required]
  • Considerable knowledge of management principles, supervision, planning, budgeting, healthcare finance, personnel, and the ability to organize, delegate, and establish meaningful goals. [Required]
  • Detail-oriented with excellent planning/facilitation skills, the ability to multi-task, work independently, and think strategically to anticipate future consequences and trends. [Required]
  • Demonstrates the ability to work well with others using tact and diplomacy, and the capacity to relate to people in a manner that wins confidence and establishes support. [Required]

Education:

  • Bachelor's [Required]
  • Master's [Preferred]

Field of Study:

  • In healthcare or science-related field

Work Experience:

  • 6+ years of related experience [Required]
  • Experience leading multiple hospital departments, clinical ancillary or support department(s) [Preferred]

Additional Information:

  • An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree:
  • Bachelor's degree AND 6+ years of related experience OR
  • Associate degree AND 8+ years of related experience OR
  • High School Diploma AND 10+ years of related experience

Licenses and Certifications:

  • Basic Life Support - CPR Cert (BLS) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$120,972.80 - $224,993.60

Applications are accepted on an on-going basis


This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Skills Required

  • Demonstrated effectiveness as a senior leader with a strong record of performance improvement, leadership, training, and coaching
  • Knowledge and experience in practice acquisition, physician recruitment and retention, medical practice operations, facility operations, and change management
  • Communication, negotiation, dialogue, and ability to explain complex information clearly
  • Experience in medical practice financial administration, revenue cycle management, financial analysis, strategic planning, and problem-solving
  • Knowledge of legal issues related to medical practices, compensation management, employment law, fraud and abuse rules, and regulatory standards
  • Ability to establish and maintain effective relationships with medical and administrative staff, patients, the public, and stakeholders
  • Planning, organizing, prioritizing, delegating, goal achievement, and provider relationship management skills
  • Proficiency with Microsoft Outlook, Word, Excel, Publisher, PowerPoint, and general computer skills
  • Ability to build productive teams, manage change, solve practical problems, and interpret instructions
  • Broad knowledge of healthcare administration, healthcare industry, acute-care hospital operations, finance, management, and health service market research and analytics
  • Executive-level decision-making, presentation, organizational culture development, and influence skills
  • Knowledge of management principles, supervision, planning, budgeting, healthcare finance, and personnel management
  • Detail orientation, planning and facilitation skills, multitasking, independent work, and strategic thinking
  • Tact, diplomacy, interpersonal effectiveness, and ability to establish confidence and support
  • Bachelor's degree in healthcare or a science-related field
  • Master's degree
  • At least 6 years of related experience
  • Experience leading multiple hospital departments or clinical ancillary or support departments
  • Basic Life Support CPR certification

AdventHealth Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AdventHealth and has not been reviewed or approved by AdventHealth.

  • Healthcare Strength Comprehensive medical, dental, vision, and pharmacy coverage is offered with multiple plan options and 100% coverage for preventive care. Wellness programs and mental health resources are included to support whole-person well-being.
  • Retirement Support Retirement programs include the Adventist HealthCare Retirement Plan with employer cash contributions and matching for employee contributions. Additional financial protections include disability and life/AD&D insurance and tax-advantaged accounts.
  • Wellbeing & Lifestyle Benefits Whole-person resources feature mental-health support (e.g., Lyra), wellness initiatives, and an Employee Assistance Program. Tuition assistance, education pathways via AdventHealth University, and employee discounts add lifestyle and career value.

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The Company
HQ: Altamonte Springs, FL
80,000 Employees
Year Founded: 1973

What We Do

At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. More than 80,000 skilled and compassionate caregivers in physician practices, hospitals, outpatient clinics, skilled nursing facilities, home health agencies and hospice centers provide individualized, wholistic care. Our Christian mission, shared vision, common values and focus on whole-person health is our commitment to making communities healthier with a unified system: 50 hospital campuses and hundreds of care sites in diverse markets throughout nine states.

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