Executive Director - Operations Controls

Job Description
Are you ready to shape the future of risk management in a dynamic, global environment? Join us to leverage your deep expertise in securities operations, operational risk management, and regulatory compliance.
As the Executive Director for Risk and Control within Securities Operations, you will be responsible for identifying, assessing, monitoring, and mitigating operational risks across Settlements, Asset Servicing, Broker Dealer Stock Record, Regulatory Reporting, and Payments Utility teams. This role provides strategic leadership in establishing and maintaining a robust risk and control environment that safeguards the firm's assets, ensures compliance with global regulatory requirements, and aligns with business objectives. This role requires deep expertise in securities operations, operational risk management, and regulatory compliance, as well as the ability to influence at the highest levels of the organization and drive sustainable change.
Job Responsibilities:

• Set the strategic direction for risk management and controls across Securities Operations, ensuring alignment with firm objectives and regulatory requirements.
• Oversee the design and enhancement of control frameworks, utilizing analytics, automation, and technology to proactively address emerging risks.
• Partner/Collaborate with Technology to lead cross-functional initiatives and large-scale system enhancements that strengthen controls and drive business growth.
• Provide comprehensive oversight for regulatory examinations and audits, ensuring full compliance.
• Champion a culture of risk awareness and continuous improvement through effective risk identification, mitigation, and training.
• Lead incident response, root cause analysis, and remediation of high-impact issues.

Required qualifications, capabilities and skills:

• Seasoned individual with 15+ years of experience operating at the same level in similar type of industry.
• Demonstrated leadership in managing moderate sized teams and driving a strong risk and control culture across teams.
• Open to take up regulatory certifications to effectively support the role (e.g., FINRA Series 99).
• Deep expertise in operational risk identification, mitigation, and regulatory compliance for settlements, asset servicing, broker dealer stock record, regulatory reporting, and payments.
• Proven track record of successfully navigating regulatory audits, implementing control frameworks, and remediating high-impact issues.
• Strong strategic thinking and analytical skills, with the ability to influence senior stakeholders and drive cross-functional initiatives.
• Extensive knowledge of industry best practices, regulatory requirements, and emerging risks in securities operations.
• Exceptional communication, negotiation, and stakeholder management skills at the executive level.
• Experience leading process improvement, automation, and change management initiatives to enhance operational efficiency and control effectiveness.
• High integrity, sound judgment, and a commitment to fostering a culture of transparency and accountability.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.