Executive Director, Learning and Development

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office or Remote
144K-288K Annually
Expert/Leader
HR Tech
The Role
Leads the strategy and execution of learning and development for sales, retention, and support teams. Manages multidisciplinary learning teams, modernizes digital and AI-enabled learning delivery, partners with revenue leaders, and connects capability investments to measurable business outcomes. Oversees onboarding, certifications, product readiness, learning design, delivery, governance, and performance measurement while fostering innovation, accountability, and continuous improvement.
Summary Generated by Built In

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. 
 
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

A Brief Overview 
We are looking for an innovative learning leader to own the strategy and execution of learning and development for TriNet’s field sales, retention, and sales support teams. This leader will guide and develop a team focused on helping our people build the skills, knowledge, and confidence needed to deliver stronger business results. 

This is an opportunity to modernize how learning and enablement are delivered across the revenue organization. The Executive Director will bring fresh thinking, introduce more agile and technology-enabled ways of working, and use AI to make learning more relevant, accessible, scalable, and effective. 
 
What you will do

  • Own the strategy and execution of learning and development for field sales, retention, and sales support teams.

  • Lead, coach, and develop a team responsible for onboarding, sales and customer relationship management skills, product readiness, certifications, learning design, and delivery.

  • Modernize the learning function by introducing more agile, digital, on-demand, and practical learning experiences.

  • Use AI and learning technology to improve how content is created, delivered, found, reinforced, and measured.

  • Partner with Revenue leaders to identify the capabilities teams need and translate business priorities into focused learning plans.

  • Create clear priorities and ensure the team delivers high-quality solutions with speed, consistency, and measurable impact.

  • Establish success measures and use data to improve proficiency, time to productivity, adoption, and performance.

  • Build strong partnerships across Marketing, Operations, Product, Transformation, and Human Resources.

  • Create a culture of curiosity, innovation, accountability, and continuous improvement within the learning team.

  • Performs other duties as assigned

  • Complies with all policies and standards
     

Education Qualifications

  • Bachelor's Degree or equivalent experience, advanced degree preferred 
     

Experience Qualifications 

  • Typically, 10+ year's experience in learning and development, sales enablement, revenue enablement, talent development, or a related field.

  • Experience building learning + development solutions for sales, account management, customer-facing, or other revenue teams.    

  • Practical experience using digital learning, AI, learning platforms, or knowledge tools to improve effectiveness and scale with a track record of modernizing learning strategies, operating models, or delivery approaches.

  • Strong business judgment and the ability to connect learning investments to measurable outcomes.

  • Experience leading managers and multidisciplinary learning teams in a complex organization.

  • Strong executive communication, collaboration, and change leadership skills.

  • PEO industry expertise is preferred 

 

Skills and Abilities

  • Enterprise learning strategy development

  • AI-enabled learning transformation

  • Executive stakeholder influence

  • Organizational capability planning

  • Learning portfolio governance

  • Change leadership

  • Organizational effectiveness and transformation

  • Proficient in Microsoft Offices Suite, Oracle platform experience, a plus
     

Travel Requirements 
Up to 25% 
 
Work Environment 

  • Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
     

  • The preferred location for this role is Atlanta, GA, and the salary range for this location is $143,700.00 to $287,500.00. All qualified external applicants will be considered for an in-office role, based in Atlanta.  All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered remote hire at the company’s discretion. The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience. 
     

  • A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan. 
     

  • Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program.  Please click the following link for detailed information about our benefits offerings:  https://www.trinet.com/documents/blt5b61a1040aae1904

     

    Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

    TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires accommodation during the application process should contact [email protected] to request such accommodation. 

 

 

About Us
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Skills Required

  • Bachelor's degree or equivalent experience
  • 10+ years of experience in learning and development, sales enablement, revenue enablement, talent development, or a related field
  • Experience building learning and development solutions for sales, account management, customer-facing, or other revenue teams
  • Practical experience using digital learning, AI, learning platforms, or knowledge tools to improve effectiveness and scale
  • Track record of modernizing learning strategies, operating models, or delivery approaches
  • Strong business judgment and ability to connect learning investments to measurable outcomes
  • Experience leading managers and multidisciplinary learning teams in a complex organization
  • Strong executive communication, collaboration, and change leadership skills
  • PEO industry expertise
  • Advanced degree
  • Microsoft Office Suite proficiency
  • Oracle platform experience

TriNet Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TriNet and has not been reviewed or approved by TriNet.

  • Healthcare Strength — Access to major national and regional carriers (e.g., Aetna, Kaiser, select Blue plans, and UnitedHealthcare in many states) and multiple plan designs underpin strong health coverage. Consolidated enrollment tools and recognizable networks help many teams view total rewards favorably.
  • Retirement Support — A TriNet-sponsored multiple-employer 401(k) administered with Empower simplifies setup and payroll integration. Fiduciary and administrative responsibilities handled by the provider add tangible value to retirement offerings.
  • Flexible Benefits — A broad menu spans medical, dental, vision, life/disability, FSA/HSA, EAP, commuter, and other voluntary options with side-by-side plan comparisons and open-enrollment support. Access to add-ons like telemedicine and wellness perks in one platform expands choice for varied workforce needs.

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The Company
HQ: Dublin, California
4,405 Employees

What We Do

TriNet (NYSE: TNET) provides small and medium-size businesses (SMBs) with full-service HR solutions tailored by industry. To free SMBs from HR complexities, TriNet offers access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet empowers SMBs to focus on what matters most—growing their business.

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