Executive - Customer Service (Partner's Payroll)

Posted 10 Days Ago
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Mumbai, Maharashtra
Hybrid
Junior
Artificial Intelligence • Big Data • Fintech • Machine Learning • Software • Generative AI • Big Data Analytics
A leading global provider of business decisioning data and analytics for almost 200 years.
The Role
The Executive - Customer Service is responsible for creating and maintaining strong client relationships, understanding customer needs, facilitating information flow for report preparation, ensuring compliance with controls, addressing customer queries accurately, and fostering an environment of trust and teamwork.
Summary Generated by Built In

Why We Work at Dun & Bradstreet

Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.


Location: Turbhe, Navi Mumbai

Payroll: Partner's Payroll

Key Skills: Excellent business communication, Presentation skiils

Key Responsibilities

  • Builds and maintain excellent client connect.
  • Understand the requirement of the customer to undertake processing of the request.
  • Liaising with stakeholders of D&B to facilitate the information flow for preparation of reports.
  • Partners effectively build connect with domestic and international D&B stakeholders to build better synergy and ensure optimal customer satisfaction.
  • Ensure highest levels of controls and compliances are adhered to while meeting fulfillment of reports
  • Understanding the datapoints in the report to address queries of the customer and provide correct substantial, accurate and satisfactory explanation/response to the customer.
  • Create an atmosphere of trust and transparency within the team

Key Requirements

  • Graduate or post-graduation with 1-3 years of relevant experience
  • Good communication skills 
  • Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment
  • Create an environment orientated to trust, open communication, creative thinking & cohesive team effort

All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.


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The Company
HQ: Jacksonville, FL
6,317 Employees
Hybrid Workplace
Year Founded: 1841

What We Do

For almost 200 years, Dun & Bradstreet has helped clients and partners grow and thrive through the power of data, analytics, and data-driven solutions. Our more than 6,000 employees around the world are dedicated to this unique purpose, and we are guided by important values that make us the established leader in business  decisioning data and analytical insights. Our data & insights are valuable at all phases of a business lifecycle and whatever the economic environment.

Why Work With Us

We are at a transformational moment in our company journey, and we’re excited about it. Each day, we are taking steps to transform our culture into one that activates our people’s best work, exploring what needs to change to accelerate creativity and innovation, and challenging ourselves to think differently about how we interact.

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