If you are looking to excel and make a difference, take a closer look at us…
We are looking for a dynamic, detail-oriented individual to support the Customer Experience (CX) team within the CEO Transformation Office. This role offers hands-on exposure to cross-functional initiatives, and the delivery of customer-centric projects within a high-impact, fast-paced environment.
Responsibilities:
Assist in managing key CX initiatives, tracking project progress, and supporting the planning and execution of workshops, trainings, conferences, and internal events
Coordinate with external vendors, and suppliers to support program delivery and ensure smooth logistics.
Support the design and editing of collateral materials, including presentation slides, newsletters, and basic video content.
Assist in going through collateral materials to ensure they follow brand, layout, and formatting guidelines.
Help maintain and update the internal website and content as needed.
Support any other administrative or operational tasks assigned by the team.
Requirements:
Bachelor’s degree students in Business, Marketing, Psychology, Communications, or a related field.
High standard of verbal and written communication in English.
Proactive and well-organised with strong attention to detail.
A visual or creative flair, with a strong command of the Microsoft Office Suite; Experience with design tools like Canva or other digital tools and platforms is a bonus.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
Skills Required
- Bachelor's degree student in Business, Marketing, Psychology, Communications, or related field
- High standard of verbal and written communication in English
- Proactive, well-organised with strong attention to detail
- Strong command of Microsoft Office Suite
- Experience with design tools like Canva or other digital tools and platforms
What We Do
Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country. With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture. Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services
