Scope of the Role:
To provide a top level, highly confidential and effective Assistant support to the Executive Committee members based in our offices at Kensington, London.
Duties & Responsibilities:
- Have a good knowledge of the businesses strategy and contacts to deal efficiently with or refer enquiries (both external and internal) in a discreet and highly professional manner.
- Support the local Executive Committee members in managing their professional diary. Monitoring and prioritising their workload, delegating and actioning tasks where necessary to help meet deadlines.
- Plan and manage business travel and accommodation arrangements for Executive Committee including organising necessary itineraries.
- Collate, manage and ensure prompt payment of expenses.
- Participate in projects including preparation and compilation of presentations if required.
- Arrange meetings as requested including meeting room bookings and room set up, ensuring a complete agenda is issued in advance and taking minutes where necessary.
- Meet and greet visitors at all levels of seniority.
- Screen telephone calls, manage enquiries/requests and handle them accordingly. Deal with both email and verbal correspondence on behalf of the Executive Committee members, keeping them informed of any urgent matters and following up on actions.
- Support with any relevant ad hoc requests.
Culture:
- Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
- Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
- Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability:
- As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.
- Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.
Skills & Knowledge:
- Previous PA/EA experience preferred.
- Ability to communicate (orally and in writing) with people at all levels maintaining the strictest confidentiality and security of conversations, documentation and files at all times.
- Experienced Microsoft Office user (Outlook, Excel, PowerPoint).
- Highly developed organisational skills, attention to detail and ability to multitask.
- Ability to use initiative and remain calm under pressure.
- Ability to prioritise and meet deadlines.
- Ability to offer discretion and confidentiality at all times is essential.
- Self-motivated, proactive and highly flexible.
Skills Required
- Previous PA/EA experience
- Ability to communicate orally and in writing with people at all levels while maintaining strict confidentiality
- Experienced Microsoft Office user (Outlook, Excel, PowerPoint)
- Highly developed organisational skills, attention to detail and ability to multitask
- Ability to use initiative and remain calm under pressure
- Ability to prioritise and meet deadlines
- Ability to offer discretion and confidentiality at all times
- Self-motivated, proactive and highly flexible
What We Do
Established in Somerset in 1971 around a kitchen table, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a bold contemporary take on British heritage and a focus on responsible craft, our ambition is always to create progressive luxury pieces that are made to last. Sustainability has been at the heart of Mulberry since its inception, and in 2021, to mark our fiftieth anniversary, we launched our Manifesto. In it, we detail our commitment to be transformative in our thinking and actions in every area, from sourcing and manufacturing, to production, to our relationships with the communities around us. The Manifesto provides the foundations of its commitment to a regenerative and circular supply chain by 2030 – only then can we be a business that truly is Made to Last. Believing our bags should have long – if not multiple - lives, Mulberry offer customers artisanal repair and restoration services at our Lifetime Service Centre in Somerset. In 2020 we also introduced two new propositions: The Mulberry Exchange, a circular resale platform offering authenticated pre-loved Mulberry bags, including rare and archive styles, and Buy-Back, a service allowing customers the opportunity to trade in their existing Mulberry bag for credit towards a new purchase. Mulberry may now be a global brand, currently made up of over 1,200 employees all over the world, across offices, stores, and factories, but our values remain the same. As an equal opportunities employer, we are committed to Diversity, Equity, and Inclusion in the workplace, and we focus on improving our impact on people, as well as the planet
