Executive Assistant

Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience. Interested in shaping the future of healthcare with AI? Explore opportunities at lyric.ai/careers and drive innovation with #YouToThePowerOfAI.

The Executive Administrative Assistant (EA) provides high-level administrative, operational, and strategic support to the Country Head of the India GCC and the US-based GM. This role serves as a trusted partner, enabling leadership effectiveness, driving coordination across stakeholders, and ensuring consistent execution of key business priorities.

The EA operates in a fast-paced, global environment, requiring strong judgment, discretion, and the ability to anticipate needs, create clarity, and ensure follow-through.

ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES

Executive Support

• Manage complex calendars, travel, and scheduling across time zones
• Coordinate meetings, logistics, and preparation for leadership engagements
• Prepare presentations, reports, and executive materials
• Capture and track meeting outcomes, action items, and follow-ups

Leadership Enablement & Strategic Support

• Act as a proactive partner to leadership, anticipating needs and ensuring readiness
• Conduct research and synthesize insights for decision-making
• Prepare briefing materials and structured summaries
• Support leadership decisions by consolidating inputs into clear recommendations

Operational Coordination

• Support setup and ongoing operations of the Hyderabad GCC
• Coordinate with HR, Finance, IT, and Facilities teams
• Track initiatives, deadlines, and deliverables

India Leadership Coordination

• Drive alignment across India leadership priorities
• Track action items and ensure accountability
• Establish governance rhythms and reporting mechanisms
• Identify risks and escalate with recommended solutions

Communication & Stakeholder Management

• Serve as a key point of contact for internal and external stakeholders
• Draft and review communications and reports
• Enable clear and proactive communication across global teams

Project & Event Management

• Support leadership offsites, town halls, and engagement events
• Track strategic projects and provide updates
• Coordinate vendors and external partners

Strategic & Digital Support

• Leverage tools (including AI/automation) to improve efficiency
• Maintain awareness of industry trends and business context
• Support business reviews and strategy sessions

REQUIRED QUALIFICATIONS

• Bachelor’s degree or equivalent experience
• Minimum of five (5) years supporting senior executives in a fast-paced environment
• Strong organizational and prioritization skills
• Excellent written and verbal communication
• High level of discretion and professionalism
• Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)
• Ability to manage multiple priorities with strong attention to detail

PREFERRED QUALIFICATIONS

• Experience supporting global or cross-regional leaders
• Experience in GCC, technology, or consulting environments
• Familiarity with AI tools and automation
• Strong analytical and problem-solving skills
• Experience in project or program coordination