Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience. Interested in shaping the future of healthcare with AI? Explore opportunities at lyric.ai/careers and drive innovation with #YouToThePowerOfAI.
The Executive Administrative Assistant (EA) provides high-level administrative, operational, and strategic support to the Country Head of the India GCC and the US-based GM. This role serves as a trusted partner, enabling leadership effectiveness, driving coordination across stakeholders, and ensuring consistent execution of key business priorities.
The EA operates in a fast-paced, global environment, requiring strong judgment, discretion, and the ability to anticipate needs, create clarity, and ensure follow-through.
ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES
Executive Support
- Manage complex calendars, travel, and scheduling across time zones
- Coordinate meetings, logistics, and preparation for leadership engagements
- Prepare presentations, reports, and executive materials
- Capture and track meeting outcomes, action items, and follow-ups
Leadership Enablement & Strategic Support
- Act as a proactive partner to leadership, anticipating needs and ensuring readiness
- Conduct research and synthesize insights for decision-making
- Prepare briefing materials and structured summaries
- Support leadership decisions by consolidating inputs into clear recommendations
Operational Coordination
- Support setup and ongoing operations of the Hyderabad GCC
- Coordinate with HR, Finance, IT, and Facilities teams
- Track initiatives, deadlines, and deliverables
India Leadership Coordination
- Drive alignment across India leadership priorities
- Track action items and ensure accountability
- Establish governance rhythms and reporting mechanisms
- Identify risks and escalate with recommended solutions
Communication & Stakeholder Management
- Serve as a key point of contact for internal and external stakeholders
- Draft and review communications and reports
- Enable clear and proactive communication across global teams
Project & Event Management
- Support leadership offsites, town halls, and engagement events
- Track strategic projects and provide updates
- Coordinate vendors and external partners
Strategic & Digital Support
- Leverage tools (including AI/automation) to improve efficiency
- Maintain awareness of industry trends and business context
- Support business reviews and strategy sessions
REQUIRED QUALIFICATIONS
- Bachelor’s degree or equivalent experience
- Minimum of five (5) years supporting senior executives in a fast-paced environment
- Strong organizational and prioritization skills
- Excellent written and verbal communication
- High level of discretion and professionalism
- Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)
- Ability to manage multiple priorities with strong attention to detail
PREFERRED QUALIFICATIONS
- Experience supporting global or cross-regional leaders
- Experience in GCC, technology, or consulting environments
- Familiarity with AI tools and automation
- Strong analytical and problem-solving skills
- Experience in project or program coordination
Skills Required
- Bachelor's degree or equivalent experience
- Minimum of five years supporting senior executives in a fast-paced environment
- Strong organizational and prioritization skills
- Excellent written and verbal communication
- High level of discretion and professionalism
- Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)
- Ability to manage multiple priorities with strong attention to detail
What We Do
Welcome. Let us help bring your health plan's payment accuracy and savings into the next era of savings and cost reduction. Learn more by visiting Lyric.AI Welcome to Lyric. Building on the legacy of ClaimsXten, we bring over 30 years of expertise to deliver unmatched savings—more than $14 billion annually—to our valued clients, including 9 of the top 10 health payers nationwide. Our cutting-edge solutions streamline complex claims processes, ensuring precision and efficiency for over 185 million lives under our care. Recognized by KLAS for our partnership excellence and value, we lead with top customer satisfaction scores and an A+ recommendation rate. Apart from our market-leading pre-pay claim editing services, Lyric is at the forefront of integrating advanced technologies to drive greater savings and administrative cost savings through the payment integrity value chain. This includes strategic partnerships with leaders in the areas of genetic testing claims accuracy, coordination of benefits, and more. Whether you are a current valued customer or new to Lyric, we are investing in helping health plans simplify the business of care. Visit us at Lyric.AI
.png){kind=logo}
