Executive Assistant (L06)

Job Description:

Role Title: Executive Assistant (L06)

Company Overview: Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit www.synchrony.com.

Role Summary/Purpose:

The primary responsibility of this role will be to ensure the smooth and efficient senior executive administrative support to Synchrony India Country Head and Synchrony Asia CHRO. Responsibilities will be broad and dynamic. From calendar management, liaising closely with senior leaders and their offices. Both globally and in India. Extensive travel planning and coordination. This individual will work closely with the two leaders and will have close working knowledge of the offices. This individual should be highly adaptable, exercise strong judgement and discretion. Be comfortable working in a fast-paced & dynamic environment.

Key Responsibilities:

• Support Country Heads & Senior Executive leaders by driving all related administrative tasks with a strong sense of ownership and empowerment and “can do” attitude.
• Coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to senior leadership.
• Manage correspondence, presentations, meeting agendas, emails and any external mailings in close partnership with local and global leaders as well as Executive admins.
• Accurately recording minutes of the meeting and tracking related action plans
• Maintain professionalism and strict confidentiality with all materials, conversations as well as and exercise discretion when interfacing with the broader organization.
• Manage, coordinate, and arrange senior leadership travel/stakeholder visits and travel-related activities, including hotel booking,  transportation, visa formalities, and other company logistics.
• Process monthly corporate card and cash expenses timely and accurately.
• Organize team communications and plan events, both internally and offsite.

Qualifications/Requirements:

• Graduate in any discipline.
• Minimum 10+ years’ experience as an executive or administration assistant performing administrative duties and providing support to, country heads and/or other CXO level leaders.
• Strong time-management skills and the ability to organize and coordinate multiple projects at once.
• Flexible team player willing to do what it takes to get the job done; adaptable and enjoys a challenge.
• Excellent communication skills, strong demonstrated writing skills and a meticulous attention to detail.
• Experience at an advanced level using Microsoft Word, Excel and PowerPoint applications as well as ability to draft correspondence and create PowerPoint presentations for leadership team.
• Excellent administrative and interpersonal skills.
• Must be able to meet deadlines in a fast-paced quickly changing environment.
• A proactive approach to problem-solving with strong decision-making skills.
• Extremely well organized, with attention to detail, yet able to multi-task in an environment of changing priorities.
• Intellectually sharp, able to grasp concepts and think/learn quickly.
• Professional approach, good judgment, creative problem-solver.
• Possessing the personal drive and commitment to implement innovative solutions.
• Ability to accepting constructive criticism and deal calmly and effectively with high-stress situations, this includes continuing to persevere and remaining calm in challenging or frustrating circumstances. This is important and this EA will represent two of the senior leaders in the region
• A self-starter able to work on own initiative and well in a team environment.

​Eligibility Criteria: Minimum 10 year’s experience as an executive or administration assistant performing administrative duties and providing support to a country leader/ CXO level leadership.

Work Timing - 12:00 PM to 10.00 PM IST (This role requires the candidate to work from our Hyderabad office)

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying
• Inform your manager and HRM before applying for any role on Workday
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (First Formal/Final Formal, LPP)
• L4 to L6 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.
• L4+ employees are eligible to apply

Grade/Level: 06

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