Business Manager

We are seeking a highly motivated Business Manager to support an investment team. This role combines strategic coordination, project management, and executive support, playing a critical part in enabling the team to effectively deliver for clients and execute on business priorities.

The successful candidate will act as a trusted partner to the team, leveraging strong organizational awareness, business acumen, and project management expertise to drive operational efficiency and support key initiatives.

Position Responsibilities

Business & Team Support

• Provide proactive, high-level support to a team of an investment team (Portfolio Managers, Client Portfolio Managers, and Analysts), enabling them to focus on investment activities and client engagement

• Act as a central point of coordination across the team, ensuring alignment on priorities, deadlines, and deliverables

• Support preparation of client materials, presentations, and reporting in partnership with the team

• Build strong relationships across internal stakeholders to facilitate communication and execution

Project & Initiative Management

• Lead and manage key business initiatives and projects on behalf of the team, ensuring timely and high-quality delivery

• Track deliverables, manage timelines, and coordinate across cross-functional partners (e.g., Sales, Product, Operations, Compliance)

• Monitor progress against key priorities, proactively identifying risks and resolving issues

• Prepare updates, reporting, and dashboards for leadership and team discussions

• Support business planning, pipeline tracking, and execution of strategic initiatives

Stakeholder Coordination & Communication

• Facilitate communication between Portfolio Managers, Client Portfolio Managers, and internal/external stakeholders

• Coordinate meetings, agendas, and follow-ups for internal strategy sessions and client-related discussions

• Ensure timely follow-up on action items and commitments made by the team

• Draft and manage communications, including materials of a sensitive or confidential nature

Operational & Administrative Excellence

• Manage complex calendars, meeting logistics, and travel arrangements (including international travel)

• Prepare meeting materials, capture key notes, and track decisions and next steps

• Maintain organized records, documentation, and reporting tools

• Manage expense reporting, billing follow-ups, and related administrative processes

• Identify opportunities to streamline workflows and enhance team efficiency

Governance & Reporting

• Support preparation of materials for senior leadership, client reviews, and committee meetings

• Gather and analyze data to provide insights and support decision-making

• Assist with governance, regulatory, and compliance-related requirements as needed

Shared Responsibilities

• Partner with administrative teams and business stakeholders to ensure seamless support

• Contribute to cross-functional projects and broader team initiatives

• Foster a collaborative, high-performing team environment

Required Qualifications

• Bachelor’s degree preferred

• 7+ years of experience in business management, executive support, or operations within financial services / asset management

• Demonstrated project management experience with the ability to manage multiple priorities

• Advanced proficiency in MS Office (PowerPoint, Excel, Outlook)

• Strong understanding of investment teams, client servicing models, or portfolio management environments is an asset

Key Competencies

• Project & Program Management

• Stakeholder Management & Influence

• Strategic Coordination

• Executive Communication

• Prioritization & Time Management

• Problem Solving & Continuous Improvement

Decision Authorities

• Prioritizing team activities, meetings, and deliverables

• Driving timelines and accountability across projects and stakeholders

• Recommending process improvements to enhance team effectiveness

When You Join Our Team

• We’ll empower you to learn and grow the career you want

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words

• As part of our global team, we’ll support you in shaping the future you want to see

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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