City/State
Virginia Beach, VAWork Shift
First (Days)Overview:
The Executive Assistant will perform a variety of administrative tasks aimed to optimize the time and performance of a manager or employees of a department; higher level roles will work for higher level managers or departments. Tasks may involve acting as a first point of contact, dealing with correspondence and phone calls, managing diaries, organizing meetings and appointments, preparing documents or reports, and controlling access to the manager/executive, and participating in projects. May involve dealing with confidential information. This role will support two SVP’s.
Traits/Attributes/Expectations
Ability to understand executive’s goals and associated work products
Leverage understanding of goals/work to anticipate needs
Takes initiative to resolve or plan according to support success of executive and team/goals
Consumer first orientation
Follow-through
Ability to escalate appropriately if issues cannot be independently resolved
Ability to prioritize/reprioritize
Duties/Responsibilities
This job description captures the highlights of the role and is not intended to be an exhaustive list of the duties that an Executive Assistant will perform.
Exercises independent judgement on priorities, sensitive matters, and stakeholder communications
Handles highly confidential and sensitive information with absolute discretion
Manages complex, multi-leader calendars with competing priorities
Protects executive time by triaging requests and aligning meetings to strategic goals
Prepares leaders with agendas, briefing materials, and decision context
Navigates complex organizational structures to move work forward
Prepare tailored letters, emails, and more complex reports and agendas and minutes of meetings for approval by the Executive.
Produce, update, and provide best practice support on complex Microsoft documents, databases, and other departmental systems, advising colleagues as needed and using expertise to help improve processes.
Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.
Arrange venues, equipment, catering, accommodations, and travel for participants arriving from various locations to ensure the smooth running of medium-scale events.
Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.
Answer the telephone and assist callers or those making a broad range of inquiries by email or mail or other means with any requests for information, directing more complex matters to colleagues as necessary.
Initiate contact internally and externally on a regular basis to convey requests, provide instructions, or obtain information on behalf of a senior colleague.
Receive visitors and respond accurately and promptly to a broad range of questions and issues raised.
Gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential.
Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Education/Experience
High school diploma
Three or more years of Executive Assistant experience
Excellent writing skills
MS Office
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Top Skills
What We Do
Sentara Healthcare celebrates a 130-year history of innovation, compassion and community benefit. Based in Norfolk, VA, Sentara is a diverse not-for-profit family of 12 hospitals, an array of integrated services and a team of nearly 30,000 strong on a mission to improve health every day. This mandate is pursued through a disciplined strategy to achieve Top 10% performance in key measures through shared best practices, transformation of primary care through clinical integration and strategic growth that adds value to the communities we serve in Virginia and North Carolina.
