Company Description
Accor is a global leader in hospitality, present in 110 countries with over 5,000 hotels and 10,000 restaurants and bars. We offer a wide range of experiences, from luxury to budget accommodations, as well as lifestyle brands, entertainment venues, private residences, and co-working spaces. With a passionate team of over 300,000 employees worldwide, our diverse portfolio is designed to meet the needs of every traveler. Our loyalty program, ALL - Accor Live Limitless, connects with more than 65 million members, making every stay more rewarding.
Job Description
Your role will be to provide high-level administrative and strategic support to our Senior Vice President, Talent & Culture and the broader senior T&C leadership team. Naturally proactive, you will ensure seamless coordination and execution of their daily activities. As a trusted partner, you will be managing schedules, communications, and supporting on projects to optimize the executive's effectiveness.
Key Responsibilities:
Administration:
- Manage the SVP’s calendar and travel arrangements, ensuring efficiency across time zones
- Prepare agendas, take minutes, and organize meetings and conferences
- Collaborate with the T&C team on reports, presentations, and project coordination
- Maintain an efficient e-filing system and handle general office tasks
- Support the coordination of T&C projects and events
- Compile weekly T&C activity reports for the SLT
Communication:
- Manage calls, emails, and inquiries, acting as the SVP’s first point of contact
- Build and maintain relationships with internal and external stakeholders
- Prepare and send communications to properties and business units
- Ensure timely follow-up on action items
Financial Administration:
- Process invoices and expense claims (using Concur)
- Liaise with the finance team and other internal departments with regard to payments, recharging, approvals or enquiries
Key Skills & Attributes:
- Strong knowledge of Microsoft Outlook, Office, and Excel
- Ability to manage complex scheduling across time zones
- Excellent organizational, time management, and multitasking skills
- Strong interpersonal and communication skills
- Ability to handle sensitive information with discretion
- Service-oriented with a keen eye for detail
- Flexibility to adapt to changing priorities and needs
- Strong teamwork skills and the ability to collaborate effectively with diverse groups
Qualifications
- Proven experience as an executive assistant or similar role supporting senior leadership.
- Experience in Talent & Culture or HR is a plus.
- Ability to work independently and take initiative in a dynamic and everchanging environment.
Additional Information
- Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.
Top Skills
What We Do
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.