Executive Assistant

TigerConnect transforms healthcare with the industry's most widely adopted clinical collaboration platform - uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor's offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We're a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.
As TigerConnect continues to expand its operations, we are seeking a highly organized, proactive, and professional Executive Assistant to provide comprehensive support to our C-Level Executives. This pivotal role will be based out of our office in Mexico City (Reforma area), with responsibilities extending across both Mexico and the United States. The successful candidate will play a critical role in maintaining the productivity and efficiency of our leadership team, bringing structure, dependability and positivity to the business.
As the Executive Assistant, you will be responsible for assisting your executives in managing their schedules & calendars, coordinating business activities, and facilitating seamless communication across the organization. Your primary duties will revolve around calendar management, expense tracking, and event planning. The role demands impeccable attention to detail, discretion, flexibility, and the ability to thrive in a fast-paced, challenging environment.
What You'll Be Doing:

• Efficiently manage and maintain the calendars of the executives you support, ensuring all appointments, meetings, and events are scheduled appropriately, and potential conflicts are proactively addressed
• Take ownership of tracking, reviewing, and reconciling expenses for the executive team, adhering to company policies and guidelines
• Assist in the preparation and review of presentations, reports, and other documents, ensuring accuracy, and professionalism
• Arrange international and domestic travel itineraries, including flights, accommodations, transportation, and visa arrangements, as required
• Coordinate and schedule internal events, conferences, and meetings across Mexico City and the United States, including all logistical arrangements and follow-up actions
• Act as a gatekeeper, handling calls, emails, and other correspondence on behalf of the executives, maintaining confidentiality and professionalism in all communications
• Coordinate and schedule meetings, conferences, and other events involving the executive team, including logistical arrangements and follow-up actions
• Organize and maintain critical files, records, and documents, ensuring they are easily accessible and up to date
• Support the executives in ad-hoc projects and assignments, collaborating with other team members as necessary
• Foster a positive and lighthearted working environment, always demonstrating a willingness to help and learn, and encouraging collaboration across all teams

What You Bring:

• Bachelor's degree in Business Administration, Management, or a related field is strongly preferred
• Proven experience as an Executive Assistant, preferably to multiple executives and in a multinational corporate environment
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant productivity tools
• Excellent verbal and written communication skills
• Exceptional organizational and time management abilities, with the capacity to prioritize tasks effectively
• Strong attention to detail and the ability to handle confidential information with discretion
• Ability to work independently and collaboratively in a team-oriented setting
• Flexibility to adapt to changing priorities and deadlines
• A positive disposition, eagerness to help, and openness to learning and asking questions

Perks & Benefits We Offer:

• Join us in our prime office space in the heart of Mexico City's Reforma area; Our hybrid teams unite top talent from Mexico, the US, and beyond, offering flexibility and collaboration
• Enjoy our comprehensive benefits with excellent private medical, dental, vision, and life insurance coverage for you and your family
• Focus on your well-being through our wellness reimbursement program and company-wide wellness days (extra days off to rest and recharge)
• Take advantage of extra perks and benefits, including a savings fund, monthly teleworking allowance, grocery vouchers, and travel insurance
• In addition to the minimum days off required by law, our Flexible Time Off program gives you extra time to enjoy the things you love
• Join a mission-driven team committed to making a real impact in the world of healthcare

Our mission is to provide a healthcare communication solution that radically improves the way care is delivered. We've been recognized as one of the Best Places to Work in Los Angeles (2022), as well as on the list of Best Paying Companies (2022) with the Best Perks & Benefits (2022). We were also honored to be named to Inc. 5000's list of Fastest Growing Companies.
TigerConnect is an equal opportunity employer and values diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.