Executive Assistant

The opportunity

We are seeking an Executive Assistant to support the Asia Chief Agency Officer based in Hong Kong. The successful applicant with need to be highly reliable and trustworthy individual who is able to represent the Regional Distribution office and the team in a professional manner at all times.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

We are looking for someone with: 

• Degree holder with at least 8 years of relevant experience supporting senior executives in global financial organizations

• Impeccable attention to detail and high levels of integrity and discretion

• A strong sense of urgency and the ability to work independently on assignments with minimum supervision/guidance

• Ability to deal with a high level of ambiguity and utilize sound business judgment

• Great organizational skills, a strong bias for action and the ability to multitask effectively

• Ability to complete complex tasks and projects quickly with little guidance, react with appropriate urgency to situations that require a quick turnaround, be able take effective action

• Strong track record of being a team player within a large scale fast-moving and process-driven environment

• Excellent communication (written and verbal) and interpersonal skills

• Flexible, with the ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines

• Fluency in English and another Asian language who is ethical, capable and caring

On the job you will:

• Manage complex diary managements and appointments, anticipate issues and proactively initiate appropriate action

• Organize internal and external meetings, calls, townhalls and conferences in efficient, professional manners within tight timeframes and minimum guidelines given

• Handle confidential information and interacts with all levels of management, other departments, internal and external customers using tact and diplomacy in all dealings

• Arrange and manage travel arrangement and preparation, submission and tracking of expenses and medical claims

• Track and drive completion key deliverables and follow up on outstanding executive action items

• Organize, prioritize and handle time-sensitive, confidential information and ensure appropriate action is taken

• Take proactive steps to ensure that best practice and coordination is seamless across all interfaces

• Work closely with support staff to build and secure support and resources for projects and initiatives

• Prepare various correspondence and documents; edit and proof correspondence and documents

• Perform miscellaneous and ad hoc tasks as assigned with strong sense of responsibility and ownership

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.

• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.

• Continuous innovation
  We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

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