Who We Are
Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.
What We're Looking For
The Commercial Banking Group (CBG) team is looking for an Executive Assistant to support the Chief Lending Officer. The right candidate must be a team player who is solution oriented, able to work in a fast-paced environment, and has a strong sense of urgency to all matters. Strong organizational skills and ability to prioritize tasks is a must. We are fully committed to the success and personal growth of our staff. If you have the right skill set/experience, take pride in your work, and work with integrity, we can’t wait to meet you!
Responsibilities:
- Provide high-level executive support to the Chief Lending Officer, including complex calendar management, coordination of domestic and international travel, expense reporting, budget tracking, preparation of confidential correspondence, high-level gatekeeping, and support for special projects and strategic initiatives
- Support the lending team with document execution, invoicing, borrower refund processing for closed, withdrawn, or declined transactions, obtaining required release forms, and assisting with operational and administrative tasks across the lending function
- Assist with the preparation of materials for presentations in addition to maintaining third party vendor lists including license updates, annual E&O and other required updates as well as ordering and monitoring assignments from them as needed by the loan team
- Set and manage stakeholder expectations, both internally and externally
- Assist with budget management for the CBG department; including but not limited to managing their Divvy accounts and balances
- Handle confidential matters discreetly and professionally, including the executive's personal insurance and day to day affairs as necessary
Qualifications:
- Bachelor's degree preferred
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
- Very strong interpersonal skills and the ability to build relationships, problem solver
- Strong written and verbal communication skills
- Highly resourceful team-player, with the ability to also be extremely effective independently
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands
- Demonstrates ability to achieve high performance goals and meet deadlines in a fast-paced environment
- Forward looking thinker, who actively seeks opportunities and proposes solutions
- Ability to learn new systems
- Proactively addresses any challenges and able to anticipate upcoming needs
Skills & Experience:
- 10+ years supporting a C level executive
- Highly proficient in Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint)
#LI-AC1 #LI-Hybrid #LI-Onsite
Salary Range: $90,000.00 - $120,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
Skills Required
- Bachelor's degree
- Strong organizational skills and ability to prioritize multiple tasks with excellent attention to detail
- Strong interpersonal and relationship-building skills
- Strong written and verbal communication skills
- Resourceful team-player capable of working independently
- Ability to handle confidential information with discretion
- Adaptability to competing demands
- Ability to achieve performance goals and meet deadlines in a fast-paced environment
- Forward-looking problem solver who proactively seeks opportunities and proposes solutions
- Ability to learn new systems
- Ability to anticipate needs and proactively address challenges
- 10+ years supporting a C-level executive
- High proficiency in Microsoft Office Suite, including Outlook, Teams, Excel, Word, and PowerPoint
Cross River Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cross River and has not been reviewed or approved by Cross River.
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Healthcare Strength — Company materials state it pays 100% of premiums for medical, dental, and vision for eligible employees and their families, and covers $100,000 life and $100,000 AD&D. Feedback often highlights this employer-paid coverage as a standout element of the package.
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Affordable Benefits — Fully covered health premiums reduce employee out-of-pocket premium costs and increase the perceived value of total compensation. Feedback suggests strong ratings for health, dental, and vision coverage.
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Wellbeing & Lifestyle Benefits — Hybrid flexibility (role/location dependent), wellness budgets in some regions, and HQ amenities like a gym, cafe, shuttle, haircuts, and dry cleaning are highlighted in company materials. Learning and development support, an employee development fund, and volunteer opportunities are also featured.
Cross River Insights
What We Do
Cross River provides technology infrastructure powering the future of financial services. Leveraging a proprietary real-time banking core, Cross River delivers innovative and scalable embedded payments, cards, lending, and crypto solutions to millions of consumers and businesses. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion. Member FDIC.
