Executive Assistant

Provides administrative support for Chief Executive Officer, Senior Director of Operations, Senior Director Associate CNO, and other leadership staff as well as the Administration office area or manages corporate activities. 

Job Responsibilities:

• Receives and screens visitors and telephone calls. Uses independent judgment to determine priority and sensitivity of inquiries and responses.

• Maintains database and directory of business contacts.

• Provides support to executive leadership creating presentations for committee and/or board meetings.

• Receives patient and representative complaints and grievances; logs events, begins notification for investigation, and prepares responses.

• Maintains contract files by coordinating new contracts and renewals.

• Manages volunteer program, serves as liaison to Hospital Auxiliary, and Gift Shop.

• Utilizes strong judgment in managing priorities of requests and escalates as necessary for resolution and/or prioritization.

• Manages a wide variety of projects as determined by executive leadership.

• Completes assignments by establishing objectives, determining priorities, managing time, gaining cooperation of others, monitoring progress, problem solving, and making adjustments to plans.

• Prepares and/or supervises the preparation of correspondence, forms, reports, and other written communications as required.

• Multi-tasks extensively throughout each day and utilizes project management skills to plan, coordinate, and facilitate executives’ meetings and functions.

• Creates and distributes correspondence to leadership, employees, board members, and community leaders.

• Schedules/coordinates meetings, conferences, special events, and appointments for leadership.

• Maintains assigned calendars.

• Originates, prepares, processes, and edits personnel, financial, or operational reports and documents.

• Impacts quality and timeliness of deliverables.

Skills and Attributes:

• Requires critical thinking skills and decisive judgment.

• Works under minimal supervision.

• Must be able to work in a stressful environment and take appropriate action.

• Requires a strong understanding of the specialized concepts, practices, and procedures in the area of specialization.

Position Requirements:

Work Experience

• A minimum of 2 years' relevant experience required

Education

• Bachelor's degree or higher in related field required upon hire    

Additional Education Information

• A combination of education, training and experience may be considered in lieu of degree.

Licensure/Certification/Registration

• No licensure/certification/registration required

Organizational Responsibilities:

• Supports Owensboro Health’s Mission, Vision, Core Commitments, and business interests.  Adheres to all organizational policies and procedures. Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and a high reliability organization.

Additional Job Information:

• This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. Specific duties and responsibilities consistent with the general nature and level of work described may vary by department and additional related duties may be assigned as needed. Some duties listed may not apply to all employees with this job description. 

• The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Organization and the employee occupying the position.

Standard ADA Settings:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: (Office Environment)

Standing: Occasionally

Walking: Occasionally

Sitting: Frequently

Lifting 0-25 lbs.: Rarely

Lifting 25-75 lbs.: Rarely

Lifting over 75 lbs.: Rarely

Carrying 0-25 lbs.: Rarely

Carrying 25-75 lbs.: Rarely

Carrying over 75 lbs.: Rarely

Pushing/Pulling 0-25 lbs.: Frequently

Pushing/Pulling 25-75 lbs.: Rarely

Pushing/Pulling over 75 lbs.: Rarely

Climbing: Rarely

Bending/Stooping: Rarely

Kneeling: Rarely

Crouching/Crawling: Rarely

Reaching: Occasionally

Talking: Frequently

Hearing: Frequently

Repetitive Foot/Leg Movements: Rarely

Repetitive Hand/Arm Movements: Frequently

Keyboard Data Entry: Frequently

Running: Rarely

Vision: Depth Perception: Frequently

Vision: Distinguish Color: Frequently

Vision: Seeing Far: Frequently

Vision: Seeing Near: Frequently

Hazardous Drug Risk Exposure:

Risk Level: No-Risk