We are seeking a highly skilled and proactive Senior Executive Assistant to serve as a trusted partner to one of the organization's most respected and influential leaders. This is an exciting opportunity for a polished professional who thrives in a fast-paced, dynamic environment and enjoys being at the center of priorities, critical decision-making, and executive operations all while using sound judgment. This role will also have assigned and ad hoc duties needing attention.
The ideal candidate brings exceptional judgment, executive presence, and the ability to anticipate needs before they arise. They will serve as a key advisor and gatekeeper, confidently managing complex priorities, balancing competing demands, and making thoughtful decisions that optimize executive time and organizational effectiveness. Success in this role requires a high degree of discretion, adaptability, and the ability to remain composed while navigating shifting priorities, tight deadlines, and sensitive matters.
This individual will operate with considerable autonomy, building strong partnerships across the organization while ensuring seamless execution of the executive's commitments. The role offers the opportunity to make a meaningful impact by influencing schedules, coordinating high-profile interactions, and helping drive business outcomes through exceptional organization, communication, and operational excellence.
This role is ideal for someone who enjoys operating at a high level, takes pride in delivering exceptional service, and is energized by partnering with leaders who set a high bar for excellence, accountability, and results.
Primary responsibilities include
- Manage competing priorities simultaneously and in a timely manner.
- Coordinates internal/external meetings, conference calls, and domestic/international travel. Full oversight and management of the Executives calendar.
- Displays excellent communication skills in working with senior leaders, clients (internal/external), and vendors.
- Ability to function well in a high-paced environment; performs additional duties as assigned.
- Reports and presentations as needed.
- Accurately tracks expenses/process and submit expense reports in a timely manner.
- Distributes agendas, meeting packages, and responsible for meeting minutes as needed.
- Data entry/filing.
- Oversight and management of small projects or tasks as dictated by the Private Bank Executive Office
- Light office management tasks as needed (greeting visitors, arranging mail, assisting with office events and trainings).
Qualifications, Education, Certifications and/or Other Professional Credentials
Experience: 5 to 8 years of related professional experience, with a proven track record supporting high-level leaders or C-suite executives
Education: A Bachelor’s degree is highly preferred
Core Competencies: Exceptional organization, proactive problem-solving, emotional intelligence, and strong verbal or written communication skills
Technical Proficiency: Strong command of the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools like MS Teams, and Sharepoint. Experience with SAP Concur highly preferred
Hours & Work Schedule
- Hours per Week: 40hrs per week
- Work Schedule: M-F 8:30am-5:00pm PST (hybrid, 4 days in-office). Occasional after hours or weekend hours as dictated by Executive’s needs.
Pay Transparency
The salary range for this position is $48.50-$63.00 per hour. This is nonexempt position. Actual pay is based on various factors including but not limited to the work location, budget and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits
About Us
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Skills Required
- 5 to 8 years of related professional experience
- Proven experience supporting high-level leaders or C-suite executives
- Exceptional organization and proactive problem-solving skills
- Strong emotional intelligence
- Strong verbal and written communication skills
- Strong command of Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
- Experience with collaboration tools such as Microsoft Teams and SharePoint
- Bachelor's degree
- Experience with SAP Concur
Citizens Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.
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Parental & Family Support — Policies include six weeks of fully paid parental leave for all parents, up to 16 weeks for birthing parents, 10 days of emergency back‑up care, and adoption assistance of more than $25,000. Recognition for adoption support underscores a strong family‑friendly posture.
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Leave & Time Off Breadth — Time off includes 11 paid holidays and up to 27 PTO days. The breadth of leave is presented as generous versus many peers.
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Healthcare Strength — Medical, dental, and vision options pair with an HSA that includes a company contribution, plus mental‑health access via Spring Health (eight no‑cost sessions), Hinge Health, wellness programs, and discounted gyms. Eligibility at 20+ hours per week broadens access to these resources.
Citizens Insights
What We Do
As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation
Why Work With Us
We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.
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