About Us
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Our Manila and Cebu, Philippines Team is growing and we're looking for an experienced Executive Assistant to join our Helpware team.
Position Overview:
We are seeking a highly organized and proactive Executive Assistant to provide support to our commercial team. This role involves managing schedules, coordinating travel, facilitating communication between departments, and assisting with key projects and events. The ideal candidate is a detail-oriented problem solver who thrives in a dynamic environment and enjoys contributing to a collaborative team culture.
Key Responsibilities:
- Provide executive support, including scheduling, travel arrangements, and functional leadership assistance for respective departments.
- Act as a liaison to ensure smooth communication and collaboration between internal departments.
- Assist with the coordination and setup of special projects, bookings, and events.
- Curate meeting agendas, prepare materials, and develop presentations.
- Attending meetings, taking detailed notes, and tracking action items to ensure timely follow-ups.
- Manage calendars for the commercial team, optimizing schedules for efficiency.
- Foster a strong team culture by facilitating effective collaboration and communication across departments.
- Assist with special projects on an as-needed basis.
Qualifications:
- Proven experience as an Executive Assistant, Administrative Coordinator, or similar role.
- Strong organizational and multitasking skills with excellent attention to detail.
- Proficiency in Microsoft Office Suite and calendar management tools.
- Excellent written and verbal communication skills.
- Ability to handle sensitive information with discretion and professionalism.
- Strong problem-solving skills and the ability to work independently.
- Experience in event planning, project coordination, or related fields is a plus.
Skills Required
- Proven experience as an Executive Assistant, Administrative Coordinator, or in a similar role
- Strong organizational and multitasking skills
- Excellent attention to detail
- Proficiency in Microsoft Office Suite and calendar management tools
- Excellent written and verbal communication skills
- Ability to handle sensitive information with discretion and professionalism
- Strong problem-solving skills
- Ability to work independently
- Experience in event planning, project coordination, or related fields
What We Do
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
