Executive Assistant

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements:

• Min. 3 years of experience in an Executive Assistant, Personal Assistant, Client Services or similar role, ideally supporting a founder, executive or professional services business.
  
• Previous experience working with a matchmaker or within the matchmaking, dating, relationships or personal services industry, with a strong understanding of the client journey and the sensitive nature of the work.
  
• Marketing-savvy and confident contributing ideas, initiating discussions during team meetings, identifying opportunities, and suggesting practical ways to improve client engagement, content, and overall business growth.
  
• Strong social media capability, with experience creating and publishing engaging content and a good understanding of Instagram, Facebook, LinkedIn and current social media trends.
  
• Excellent communication and interpersonal skills, with the ability to communicate with high-value clients professionally, empathetically and discreetly.
  
• Highly proactive, organised and commercially minded, with the ability to anticipate needs, manage multiple priorities, work independently and take ownership rather than waiting to be instructed.
  

Core responsibilities:

• Work closely with the matchmaker to coordinate day-to-day client activities, appointments, follow-ups and priorities, ensuring the matchmaking process runs smoothly.
  
• Manage client communication across email, phone and messaging platforms, maintaining a warm, professional and discreet experience throughout the client journey.
  
• Proactively monitor client and matchmaker priorities, identifying outstanding actions, upcoming requirements and opportunities to follow up before they become issues.
  
• Support the matchmaking process by maintaining accurate client information, profiles, preferences, notes and relevant relationship-management records with a high level of confidentiality.
  
• Create and publish engaging social media content across platforms such as Instagram, Facebook and LinkedIn, including posts that promote the brand, matchmaking insights, success stories, dating advice and relevant services.
  
• Work with the matchmaker to translate ideas, insights and industry knowledge into social media content that reflects the brand voice and attracts the right prospective clients.
  
• Coordinate calendars, consultations, client meetings and other appointments while ensuring the matchmaker has clear visibility of upcoming commitments and priorities.
  
• Identify opportunities to improve client experience, administrative processes, social media activity and day-to-day operations, taking ownership of tasks and implementing improvements without requiring constant direction.
  

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!