Executive Assistant

Posted 3 Days Ago
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Tacoma, WA, USA
In-Office
68K-97K Annually
Senior level
Healthtech • Telehealth
The Role
Provide high-level administrative and operational support to the Vice President, Chief Compliance Officer, coordinating Compliance and Ethics Program activities, scheduling, timekeeping (UKG), onboarding, budget/expense tracking, travel arrangements, committee materials, intake of compliance incidents, breach notifications, and confidential project management. Maintain supplies, mail, and CEP metrics; assist with policy and communications and perform other related duties.
Summary Generated by Built In

Join a team that shares your calling 

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. 

Provides extensive administrative support to the Vice President, Chief Compliance Officer (CCO), to include Compliance and Ethics Program (CEP) coordination. Upholds the mission, vision, values and patient service standards of MultiCare.

Contributes to patient safety by supporting system-wide programs and policies addressing a safe environment for patients and the reporting of concerns to the appropriate individuals.

Provides administrative and operational support for the CCO:

Planning, managing, prioritizing, scheduling meetings and presentations.

Resolving problems regarding equipment, communications, and support systems as the emerge.

Composing, preparing, updating, and editing various CEP documents, presentations, policies, procedures, and communication materials.

Provides support during certain committee meetings (i.e., agenda prep, take notes, etc.).

Coordinates the day-to-day operations of the CEP. Maintains inventory of supplies and equipment. Receives, opens, distributes and scans mail.

Maintains and manages timekeeping (UKG) and related payroll functions for team members, including vacation and holiday schedules.

Manages onboarding of new team members (submitting tickets, ordering equipment, training on systems/apps/processes).

Assists with budget management. Tracks expenses, invoices and purchase orders. Provides notification of potential budget issues. Coordinates expense reimbursement and check requests. Researches and resolves related errors.

Coordinates conference registration and travel arrangements for the CCO, including ordering tickets, making and confirming lodging and airline reservations, preparing travel advances and expense reports.

Assists the CCO with other administrative assignments, as needed.

Provided operational and project management support for the CCO:

Provides project management support for confidential matters being investigated and resolved by the CCO.

Develops management and tracking processes for special projects (i.e., due diligence, provider contracts, ethical issues, policy review, 3rd Party contracts, etc.).

Develops deep understanding of CEP metrics. Provides appropriate follow-up at the request of the CCO.

Coordinates agenda and materials for Finance & Audit Committee. Collaborates with CEP leadership to ensure material is prepared in a timely manner.

Monitors the performance management process and feedback process.

Assists with intake of compliance incidents via the hotline and Symplr. Keep CCO abreast of significant concerns that may warrant involvement.

Support the breach notification process. Print and mail notification letters. Complete OCR notifications online as assigned.

Supports the Annual Risk Assessment. Ensures that announcements, meetings, updates and tracking are taking place.

Coordinates Compliance and Ethics Week activities. Develops a theme and collaborates with CEP leadership on execution.

Coordinates CCO messages to the organization and newsletters, as appropriate.

Assists in handling matters of a sensitive/confidential nature, to include professional and personal personnel matters, organizational matters, hotline issues, investigation records and other correspondence.

Performs other functionally related duties as assigned.

Position Summary

The Executive Assistant is responsible for providing high-level administrative support to a designated Vice President, ensuring the smooth workflow and daily operations in the department. . This is a top-level administrative support position, working with highly confidential information and matters. Work situations are a variety of functions from a routine nature to complex special project work requiring organization in working with information relating to a wide variety of subject areas, policies, and programs. This position requires attention to detail; strong customer service skills; and discretion and good judgment when dealing with sensitive, privileged, and confidential information. This position has a wide variety of both internal and external contacts.

Requirements

  • Associates degree; equivalent years of experience or combination of experience and vocational secretarial coursework completion will be considered in lieu of degree
  • BA degree preferred
  • Minimum five (5) years high level administrative assistant or secretarial experience, in a health care setting preferred

Why MultiCare? 

 

Rooted in the local community 

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. 

 

Growth and education 

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. 

 

Well-being and support 

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. 

 

Living our values 

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. 

 

Belonging for all 

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. 

 

Pacific Northwest lifestyle 

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $67,662.40 - $97,364.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Skills Required

  • Associates degree or equivalent combination of experience and vocational secretarial coursework
  • BA degree
  • Minimum five (5) years high-level administrative assistant or secretarial experience
  • Experience in a health care setting
  • Attention to detail, strong customer service skills, discretion and good judgment when handling sensitive, confidential information
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The Company
HQ: Tacoma, WA
30,000 Employees
Year Founded: 1882

What We Do

MultiCare Health System is a not-for-profit health care organization based in Tacoma, Washington, providing hospital, clinic, primary care, specialty, emergency, and urgent care services across the state.

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