Executive Assistant

Posted 2 Days Ago
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Miami, FL, USA
In-Office
Senior level
Transportation • Travel • Hospitality
The Role
Provide administrative support to the VP and other executives: manage calendars, travel, meetings, events, invoices and budgets; create executive presentations; partner with IT and other EAs; coordinate ship visits and town halls; support employee engagement and departmental processes.
Summary Generated by Built In

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe.  We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone. 

 

The Executive Assistant is responsible for providing support to the VP, Revenue Management and Performance and other Executives in administrative tasks and special projects to achieve maximum efficiency and meet department and company objectives. The Executive Assistant will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.They will provide support in special projects and in extensive meeting and travel arrangements.  They will organize and manage small to medium events, ship visits, and presentations. They will act as the VP's point of contact for external and internal inquiries, both verbal and written.

Here’s a summary of what Princess is looking for in the Executive Assistant - Princess. Is this you? 


Responsibilities: 

Administration & Department Support:

  • Provides overall administration support to the VP, Revenue Management and Performance and additional Executives. 

  • Coordinates meetings, travel arrangements, hotel accommodations and schedules, including maintaining calendars and tracking expenses.

  • Creates written and oral correspondence with accuracy and attention to detail; relays or responds to messages promptly and professionally.

  • Organizes and/or files, invoices, statements and other applicable paperwork according to department standards.                                                                                                                                                                                                                                                                                                      Serve as a primary point of contact for technology-related matters, partnering with IT to troubleshoot issues, coordinate equipment requests, and ensure timely resolution of technical needs.                                                                                                                                                                                                                                                                                              Partner closely with fellow Executive Assistants to ensure alignment across leadership teams, share best practices, coordinate cross-functional activities, and provide seamless support for organizational priorities and executive initiatives.                                                

Event Coordination/Management:

  • Coordinates travel, including calendaring and SSG (security) requirements.

  • Provides event coordination - calendaring, timeline and oversight of event details, including presentations, refreshments, memorabilia etc.

  • Point of contact for all visiting executives and visitors of each executive leader.     

  •  Coordinate and manage quarterly Town Hall meetings for assigned leaders, including planning logistics, developing agendas, coordinating presenters, and ensuring seamless execution and follow-up communications. S

    upport employee engagement and recognition efforts by coordinating team events, initiatives that foster a positive, connected, and high-performing workplace culture.                                                           

Budget Tracking & Invoice Processing:

  • Codes all department invoices and routes for appropriate approval.

  • Tracks invoice payments and maintains budget spreadsheet for monthly forecast review with department management.

  • Sets up all department vendors in vendor maintenance system, complying with multi-step process per company policy.                                                              

                                      

Knowledge & Skills:

  • Scope: This role will typically be challenged with balancing competing priorities and communicating effectively with all levels of the organization. Experience with even coordination and project management is necessary.

  • Problem solving: They will have problem solving skills, a strong sense of urgency, writing skills, and attention to detail.                                                                        

  • Impact: This incumbent will have demonstrated strong PowerPoint skills, and be able to use data, graphics and visuals to create original presentations of data, trends and conclusions from provided information                                                                                   

  • Leadership: They will need to be comfortable communicating with individuals from all levels of the organization and external community and government stakeholders. The ability to maintain confidentiality is critical. They will provide service to internal and external clients in a manner consistent with the company’s core values.                                                                                  

For all roles:

  • Knowledge:  Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques.

  • Skills:  Strong time management and organizational skills

  • Abilities:  Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks.

 

Essential/Minimum Qualifications:

  • Ability to prioritize and manage multiple tasks simultaneously to meet deadlines.

  • Ability to maintain high levels of confidentiality, accuracy and attention to detail.

  • Strong written and verbal communication skills.

  • Strong PowerPoint skills, including use of graphics and visual aids.

  • Proficient in the use of MS Office 365 (Outlook, OneDrive, SharePoint Online, Word, Excel and PowerPoint) required. 

                                                                        

Essential Experience Required:

  • 5 – 7+ years of experience supporting senior level management.

  • 2 – 4 years minimum helping coordinate events – tours, speaking engagements etc required.

  • 2 – 4 years project management experience, facilitating projects with multiple deadlines and contributors required.

  • Demonstrated experience creating executive and/or public presentations, preferably with PowerPoint, utilizing graphics and a strong visual aesthetic.


Travel:   Less than 25% with shipboard travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Physical Demands: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations.

This position is classified as “in-office.”  As an in-office role, it requires employees to work from a designated Princess location Monday through Thursday each week. Employees may work from their homes on Fridays.  

Princess provides comprehensive and innovative benefits to meet your needs, including:

 

What You Can Expect  

  • Cruise and Travel Privileges for You and Your Family 
  • Health Benefits 
  • 401(k)  
  • Employee Stock Purchase Plan  
  • Training & Professional Development 
  • Tuition & Professional Certification Reimbursement 
  • Rewards & Incentives  

  

Our Culture… Stronger Together 

 

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: princess.com/en-us/company-information 

  

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

  

Americans with Disabilities Act (ADA) 

Princess will provide reasonable accommodation with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact [email protected]

 

#PCL 

#LI-Hybrid

#LI-SF1

Skills Required

  • Ability to prioritize and manage multiple tasks simultaneously to meet deadlines
  • Ability to maintain high levels of confidentiality, accuracy and attention to detail
  • Strong written and verbal communication skills
  • Strong PowerPoint skills, including use of graphics and visual aids
  • Proficient in MS Office 365 (Outlook, OneDrive, SharePoint Online, Word, Excel, PowerPoint)
  • 5 - 7+ years of experience supporting senior level management
  • 2 - 4 years coordinating events such as tours and speaking engagements
  • 2 - 4 years project management experience, facilitating projects with multiple deadlines and contributors
  • Demonstrated experience creating executive and/or public presentations with strong visual aesthetic
  • Ability to maintain reliable and consistent attendance and punctuality
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The Company
8,898 Employees
Year Founded: 1873

What We Do

Holland America Group is a cruise operator serving brands including Princess Cruises, Holland America Line, Seabourn, and P&O Australia. Its flagship, Holland America Line, has been a leader in cruising for over 150 years, providing more than 500 annual sailings across seven continents. The group is committed to creating once-in-a-lifetime experiences through excellence in service and exploration of exotic destinations worldwide.

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