About Quantanite:
Quantanite is a leading Business Process Outsourcing (BPO) and Customer Experience (CX) solutions provider, empowering fast-growing companies and global brands to optimize their operations. By combining automation with human expertise, we deliver seamless customer experiences and exceptional business outcomes. With operations across four continents, we are a diverse, dynamic, and ambitious team looking for individuals who share our values and vision.
About the Role:
We are seeking a highly capable, proactive, and business-savvy Executive Assistant to support COO (Chief Operating Officer) of a reputed US organization operating since 1898. This role goes beyond traditional administrative support — it requires someone who can act as a trusted partner, manage priorities, coordinate projects, and help drive business initiatives to successful completion.
What you'll do:
- Serve as a trusted support partner to a senior executive, managing day-to-day priorities and ensuring timely execution of key initiatives
- Coordinate and track multiple projects, following up with stakeholders to ensure deadlines are met
- Anticipate business needs by proactively preparing information, identifying potential issues, and recommending solutions
- Exercise sound judgment when handling business matters and making routine decisions.
- Manage communications, meetings, follow-ups, and action items with professionalism and discretion
- Assist with operational, billing, and business-related tasks while ensuring accuracy and attention to detail
- Collaborate with internal teams and external stakeholders to drive accountability and achieve desired outcomes
- Identify opportunities to improve processes, efficiency, and organizational effectiveness
Educational Requirements:
- O Level / A Level (English Medium) academic background.
- Bachelor's degree in Business Administration, Management, or a related field from a reputed university.
Experience Requirements:
- Experience supporting CXO level employee in a multinational or international business environment is strongly preferred
- Experience as an Executive Assistant, Operations Coordinator, Project Coordinator, or in a similar business support role is a plus
- Familiarity with project management tools, CRM systems, and productivity platforms
- Experience supporting billing, finance, or operational processes
- Experience creating or maintaining documentation
Additional Job Requirements:
- Excellent English speaking and writing ability, with native (C1 or higher) fluency; must be able to communicate clearly and professionally with international business stakeholders
- Strong business acumen with a solid understanding of business operations, financial terminology, and commercial processes
- Must be able to work with the USA time zone
- Proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams) is required
- Demonstrated ability to manage multiple priorities while maintaining exceptional attention to detail
- Highly organized, resourceful, and capable of working independently with minimal supervision
- Strong analytical and problem-solving skills, with the ability to think critically before taking action
- Ability to take ownership of projects and drive them through to completion
- High level of professionalism, discretion, and integrity
What You'll Get:
- Competitive salary
- Overtime compensation
- Two annual festival bonuses (after one year of continuous service)
- Clear career progression pathways
- Monthly and annual rewards and recognition programs
- Paid annual leave and additional paid leave days
Career Growth & Development:
At Quantanite, we believe in continuous learning and career progression. You will have a personal development plan to enhance your skills, with the guidance and support of your manager. As we continue to grow, you will have opportunities to take on greater responsibilities and advance in your career.
Ready to Start Your Career with Us?
If you're looking for a career with purpose, potential, and professional growth, apply today! We look forward to welcoming you to our team at Quantanite.
Interested candidates are requested to apply soon.
Skills Required
- O Level / A Level (English Medium) academic background
- Bachelor's degree in Business Administration, Management, or related field
- Experience supporting CXO level employee in a multinational or international business environment
- Experience as an Executive Assistant, Operations Coordinator, or Project Coordinator
- Familiarity with project management tools, CRM systems, and productivity platforms
- Experience supporting billing, finance, or operational processes
- Experience creating or maintaining documentation
- Excellent English speaking and writing ability (C1 or higher)
- Ability to work with USA time zone
- Proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams)
- Strong business acumen and understanding of business operations and financial terminology
- Ability to manage multiple priorities with exceptional attention to detail
- Highly organized, resourceful, and able to work independently with minimal supervision
- Strong analytical and problem-solving skills
- Ability to take ownership of projects and drive them to completion
- High level of professionalism, discretion, and integrity
What We Do
We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them. The value of human touch is irreplaceable, so MöBIUS, our Conversational Gen AI chatbot, can fully automate or play a supporting role across end-to-end customer journeys. Whether you prefer the tradition of human-centric services, the efficiency of fully autonomous solutions, or a seamlessly blended approach, we’ve got you covered. When the human touch is needed, MöBIUS enhances our agents’ performance and amplifies their empathy. With productivity gains and automation, we save time for the human conversations that matter. Over the past decade, we’ve supported businesses by successfully applying our people and expertise to their diverse range of industries and use cases. Delivering simplified operations and improved customer experiences that allow our customers to focus their time on the things that matter to them. Our expertise stems from an in-depth understanding of customer needs, technology, markets, and constantly adapt to help our customers navigate difficult challenges. To learn more visit us at www.quantanite.com.
