Executive Assistant, User Operations

Posted 2 Days Ago
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San Francisco, CA, USA
In-Office
Senior level
Artificial Intelligence • Generative AI
The Role
Provide high-impact executive support to the Head of User Operations and two other ops leaders: manage complex calendars, coordinate domestic and international travel, handle expenses via Ramp, draft and edit internal communications, support GTM operating rhythms, coordinate recruiting interview days and offsites, and manage event logistics and vendor relationships.
Summary Generated by Built In

Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.

About the role

We’re hiring an Executive Assistant to support our Head of User Operations and two other executives across the operations function.

This is a high-impact role focused on enabling clarity, efficiency, and execution across a fast-moving User Operations org. The ideal candidate is highly organized, an excellent business writer, and confident enough to actively manage competing priorities across complex calendars and workflows. This person will need to be full time in our SF office.

What you’ll do

Calendar & Meeting Management

  • Own complex scheduling across multiple senior leaders and stakeholders

  • Prioritize ruthlessly to ensure time aligns with business impact

  • Push back when needed to protect focus and optimize leadership bandwidth

Travel & Expenses

  • Coordinate domestic and international travel logistics

  • Manage expenses through Ramp with accuracy and timeliness

Business Writing

  • Draft, edit, and refine internal communications, presentations, and leadership updates

  • Help leaders articulate strategy, summarize meetings, and drive follow-ups

  • Bring structure and clarity to ambiguous inputs and fast-moving discussions

GTM Operating Rhythm Support

  • Help keep key meetings, planning cycles, and cross-functional touchpoints on track

  • Partner closely with Recruiting to ensure interview days run smoothly and efficiently

  • Support offsite planning for the GTM teams, including venue sourcing, hotel contract negotiations, and travel coordination

  • Oversee event catering and restaurant reservations, managing budgets and vendor relationships to deliver seamless team-building experiences.

You may be a fit if

Core Experience

  • 6+ years of experience in an Executive Assistant or similar role

  • Experience supporting senior leaders in a fast-paced, tech-forward environment

Skills & Traits

  • Exceptional business writing skills

  • Strong judgment and prioritization—knows what matters and acts accordingly

  • Assertive and confident; willing to push back to improve outcomes

  • Highly organized with strong attention to detail

Working Style

  • Slack-native and comfortable operating in fast, async environments

  • AI-forward—uses modern tools (e.g., ChatGPT, Notion AI, etc.) to move faster and produce higher-quality work

  • Growth mindset with a willingness to continuously improve systems and processes

Nice to Have

  • Experience supporting go-to-market (Sales, CS, RevOps, or Field Engineering) teams

Skills Required

  • 6+ years experience in an Executive Assistant or similar role
  • Experience supporting senior leaders in a fast-paced, tech-forward environment
  • Exceptional business writing skills
  • Strong judgment and prioritization skills
  • Assertive and confident; willing to push back to improve outcomes
  • Highly organized with strong attention to detail
  • Comfortable using Slack in fast, asynchronous workflows
  • AI-forward; uses modern tools (e.g., ChatGPT, Notion AI) to improve productivity
  • Ability to coordinate travel logistics and manage expenses through Ramp
  • Full-time, on-site presence in the San Francisco office
  • Experience supporting go-to-market (Sales, CS, RevOps, or Field Engineering) teams
Am I A Good Fit?
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The Company
San Francisco, CA
300 Employees
Year Founded: 2022

What We Do

We'd like to automate coding. To advance that mission, we're building Cursor. Our work includes training the world’s most widely used coding models, creating infrastructure that supports billions of requests per day, and building better ways for humans and AIs to work together.

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