Executive Assistant / Operations Support

Ankura is a team of excellence founded on innovation and growth.

This position supports Ankura Business Services, our internal support function

About Ankura

Ankura is an independent global expert services and advisory firm that helps clients navigate critical inflection points related to conflict, crisis, performance, risk, strategy, and transformation.

Founded in 2014, Ankura has grown to more than 2,000 professionals who are leaders in their respective fields, serving over 3,000 clients across 55 countries. Ankura operates in China with offices in Beijing, Hong Kong, and Shanghai.

Role Overview

This role will support Ankura Business Services’ China activities and day‑to‑day operations of the Beijing and Shanghai offices. As a key member of a global team, the role will focus on establishing operational excellence, developing and administering processes and systems, executing projects, and supporting efficient and effective client service and market development activities.

Working within a global team, the role and function creates a sense of community and operational excellence, provides office support, administers processes and systems, supports projects, and assists in the overall efforts to ensure efficient service delivery for the firm and its clients.  

The successful candidate will be a hands‑on professional with experience collaborating across a global organisation and the confidence to engage effectively with relevant governmental authorities. The role requires strong communication skills, sound judgment, and the ability to work independently with minimal supervision.

Key Responsibilities

This is a hands‑on role supporting Ankura’s small but growing China team across multiple functional areas.

Office Management

• Oversee day‑to‑day administration of the Beijing office to ensure efficient and smooth operations.

• Welcome visitors and manage office supplies.

• Provide administrative support to staff, including meeting coordination.

• Support IT administration, including oversight of a third‑party managed service provider.

• Produce and distribute regular management reports.

• Coordinate domestic and international travel arrangements.

• Support client intake and contract administration processes.

• Provide operational support to both the Beijing and Shanghai offices.

• Supporting new joiner onboarding in terms of ensuring office welcome and set up of initial meetings if required.

Finance

• Local finance support for China operations under supervision the China Finance Manager

• Support client billing, working closely with the Ankura billing and accounting teams, and local third‑party advisors as required.

• Process accounts payable invoices in Ankura’s ERP system.

• Support VAT/ Fapiao submission and tracking.

• Support expense submissions and reimbursements.

• Support monthly finance and accounting procedures under the direction of the Finance Manager.

• Provide translation support for day‑to‑day financial matters, as needed.

• Assist with ad hoc financial administration and special projects.

Compliance

• Support the Ankura Legal team in ensuring compliance with applicable laws and regulations.

• Assist with routine filings with relevant authorities as directed by Ankura Business Services.

• Engage with local authorities (including AMR, SAFE, and PSB) on Ankura behalf, as required.

• Coordinate document sealing and filing  Where requested.

Market Development Support

• Support communications with clients and prospective clients.

• Assist with event planning, scheduling, and execution.

• Support business development reporting, planning, and tracking.

• Manage marketing collateral, presentation materials, and databases.

Term and Working Arrangements

• Full‑time position.

• Minimum of three days per week in the office.

• Regular interaction with colleagues in Europe and North America, including evening calls or video conferences.

Candidate Requirements

• Undergraduate degree in business, international affairs, law, or a related discipline.

• Experience in an internationally oriented professional services, multinational, media, or comparable professional environment.

• Strong organisational and time management skills that reflect ability to perform and prioritise multiple tasks seamlessly with excellent attention to detail and accuracy.

• Excellent communication skills with a strong commercial mindset.

• Proven ability to thrive in a small, fast‑paced, and collaborative environment.

• Advanced in Microsoft Office resources (e.g. Outlook, Calendar, Teams) and applications (e.g. Excel, PowerPoint, Word).

• Experience with platforms such as Workday and Salesforce is advantageous but not essential.

• Due to the nature of our work, it is essential candidates are fluent in English and Native‑level fluency in Chinese (spoken and written).

Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email [email protected] or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.