Executive Assistant & Office Operations Manager

Vālenz® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.
About Our Opportunity
As the Executive Assistant & Office Operations Manager, you'll be a trusted partner to our CEO, ensuring priorities stay on track, communications flow effectively, and executive activities run seamlessly. You'll play a critical role in anticipating needs, solving problems independently, and bringing structure to complex and evolving priorities. Through strong organization, sound judgment, and proactive execution, you'll help drive coordination across key initiatives and support the effectiveness of our executive leadership team.
In addition to supporting the CEO, you'll oversee office operations for our executive office in Dallas, TX. From managing schedules and coordinating travel to facilitating leadership meetings and supporting special projects, you'll help ensure a positive experience for employees, leaders, visitors, and external partners.
Things You’ll Do Here:
Executive Support

• Manage and optimize the CEO's calendar, balancing competing priorities and ensuring effective use of time.
• Coordinate travel, including itineraries, accommodations, transportation, and meeting logistics.
• Prepare, edit, and organize presentations, correspondence, reports, and other executive materials.
• Serve as a primary point of contact for the CEO, screening inquiries and directing requests appropriately.
• Manage confidential information with the highest level of discretion and professionalism.
• Coordinate executive leadership meetings, senior leadership meetings, board-related activities, and strategic planning sessions.
• Prepare agendas, compile materials, document action items, and follow up on key deliverables.
• Assist with executive communications and ensure timely follow-through on commitments and priorities.
• Conduct research, gather information, and prepare briefing materials to support executive decision-making.

• Serve as the primary onsite contact for office operations and facilities-related needs.
• Coordinate office logistics for executive and senior leadership meetings held in the Dallas office.
• Manage relationships with office vendors, service providers, and building management.
• Support office supplies, equipment, meeting space readiness, and general workplace operations.
• Help coordinate internal events, leadership offsites, and employee gatherings.
• Partner with internal stakeholders to ensure a positive and professional office environment.

• Track action items and help drive accountability for executive and leadership team initiatives.
• Assist with special projects that support organizational priorities and business objectives.
• Identify opportunities to improve administrative processes, communication flow, and operational efficiency.
• Support additional executives or cross-functional teams as needed.

• 7+ years of experience supporting C-level executives in an Executive Assistant, Executive Business Partner, or similar role.
• Executive presence and the ability to build trusted relationships with senior executives, board members, and external stakeholders.
• Demonstrated ability to manage complex calendars, travel arrangements, and executive priorities.
• Exceptional organizational, written, and verbal communication skills, with strong attention to detail and follow-through.
• Strong judgment and ability to handle sensitive and confidential information.
• Ability to anticipate needs, exercise sound judgment, solve problems proactively, and manage multiple priorities in a fast-paced, evolving environment with minimal direction.
• Strong technical ability in MS Office Suite

• Healthcare, health insurance, or health tech experience.

• Work Environment: This is a hybrid role working a few days a week out of our office located in Dallas, TX (Uptown/Downton Line)
• Technology: Reliable internet connection—if you can use streaming services, you’re good to go!
• Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software.
• Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA.
• Travel: Minimal, up to quarterly for conferences and meetings.

Why You'll Love Working Here

Valenz is proud to be recognized by Inc. 5000 as one of America’s fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. With this commitment, you’ll find an engaged culture – one that stands strong, vigorous, and healthy in all we do.
 

Benefits

• Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.
• Spending account options: HSA, FSA, and DCFSA
• 401K with company match and immediate vesting
• Flexible working environment
• Generous Paid Time Off to include vacation, sick leave, and paid holidays
• Employee Assistance Program that includes professional counseling, referrals, and additional services
• Paid maternity and paternity leave
• Pet insurance
• Employee discounts on phone plans, car rentals and computers
• Community giveback opportunities, including paid time off for philanthropic endeavors