Executive Assistant/ Office Manager

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Role: Executive Assistant/ Office Manager

Location: Tampa, FL

Why Join Howden US?

At Howden, we’re not just building a business—we’re reshaping what it means to be a global insurance broker. With over 22,000 employees across 56 countries and bold ambitions to triple in size by 2030, we’re launching our U.S. retail platform with the same entrepreneurial spirit that’s driven our success worldwide. Now, it’s your turn to help shape the future.

Why Howden?

You’ll Own It

With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you’re not just joining a team—you’re building a business you truly own.

You’ll Be Empowered

We’re a destination for talent where people are trusted to look after their clients and grow together. You’ll have the freedom to lead, backed by global scale and local expertise.

You’ll Be Part of Something Bigger

Our integrated platform spans broking, reinsurance, and MGA capabilities—giving you access to everything you need to deliver for clients and build something remarkable.

What Your Day Will Look Like

As an Executive Assistant/ Office Manager at Howden US, you’ll provide high-level administrative and project support to senior executives, ensuring seamless operations and enabling leadership to focus on strategic priorities. Expect to:

• Manage complex calendars, coordinate meetings, and arrange domestic/international travel.

• Prepare board papers, presentations, and executive communications.

• Liaise with internal teams and external partners to facilitate projects and initiatives.

• Oversee day-to-day office operations, including vendor management, supply ordering, and facilities coordination to maintain an efficient and professional work environment.

• Implement and maintain office procedures and systems, driving efficiency and supporting organizational goals.

• Maintain accurate records in CRM and agency management systems (e.g., EPIC, AMS360).

• Monitor market trends and regulatory changes to proactively support executive decision-making.

• Participate in leadership meetings, presentations, and strategy sessions.

• Support cross-functional initiatives including process improvement, training, and thought leadership.

• Handle confidential information with discretion and professionalism.

Skills and Experience That Will Lead to Success

• 3+ years of experience as an Executive Assistant, Administrative Assistant, Personal Assistant, or Office Manager (insurance or consultancy sector experience preferred).

• Strong organizational, communication, and relationship management skills

• Proficiency in CRM and agency management systems

• Ability to manage competing priorities and produce accurate documentation under tight deadlines

• Collaborative mindset—comfortable working with executives, internal teams, and external partners

• Entrepreneurial spirit and a passion for supporting leadership

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.